We tried to do a cash out loan a few years ago and that time the Appraiser performed an improper assessment of our house! I had to audit the Appraiser's work to find the how and why. When I presented the evidence to Todd and requested another appraisal, he flat out refused. We went with another loan company and we filed a complaint to the state about the Appraiser who subsequently lost her license because we weren't her first complaint about wrongful assessments. It was my mistake to come back to Veteran's United when there are other companies willing to work with you!
Response from Veterans United
Kristen, We do apologize for any issues that may have occurred when dealing with the appraisals and the VA home loan. The VA is in charge of who and what company will perform the appraisal. Veterans United cannot be involved due to lending laws. These third-party issues are stressful for all involved and we share that frustration. If you would like to share more information please feel free to reach out to our Client Advocate department.
Veterns United was awesome and their website was user friendly and made the process so easy and less stressful. This is the third house we have purchased and this was the easiest and most stress-free experience, even better than when we used USAA.
Great folks
NA
Ready to see for yourself?
Experience first-hand why 355,374 homeowners give us a perfect score!
Highly recommend A++++
I never thought home ownership was an option when I backed my truck up into a 15x30 storage unit, in 2009... that 15x30 space was home for over 6 months. I can’t believe veterans United made my dream come true! Thanks again
very professional, courteous, understanding and dedicated to getting the job done efficiently and on time. it is truly stressful purchasing a home in california and Craig and Rain did everything possible to explain the process and notify me of any changes. I can''t thank him enough for his hard work and professionalism.
I now recommend Veterans United Home Loans to all my veteran friends.
Can't thank Veterans United enough on how great they performed on our quest to buy our dream home. The team of professionals I was blessed to work with made the entire process easy, smooth and fast. Unlike other mortgage lenders I've worked with in the past, Veterans United were exceedingly easy to get a hold of and responded immediately to all my questions. Thanks Veterans United!
Other than the temporary loss of communication towards the end of the process, the loan team managing my account provided outstanding service. I would recommend VU to others, based on my personal experience with this team.
Ready to see for yourself?
Experience first-hand why 355,374 homeowners give us a perfect score!
Veterans start here when you are ready to shop, sell, or refinance a home. My experience with this company was simply outstanding. My agent Cameron and his team (shoutout to Jenny Love) were excellent in every respect. It doesn't cost anything but time to check them out, you won't be disappointed.
Tammy and her team were awesome to work with. She responded to text messages and emails right away. Tammy is very responsive and very knowledgeable, especially about the VA loan program. She spent time to explain things and answered all our questions. She was very diligent to keep things moving and helped us close when we wanted to. Would highly recommend Tammy and her team!!
The entire process from start of the application, uploading required documents, underwriting approval to final approval were handle with the great professionalism. Question were answered quickly and in detailed.
