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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,554

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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1 out of 5 Stars

Veterans united as a whole is great for AD and veterans of the military but to say the least the team we were assigned was horrible. Lack of communication or concern we always had to reach out to our real estate agent instead of the people in charge of our loan. When we finally closed on our house our VU team never even congratulated us until our real estate agent sent our picture to them definitely got the feeling they’re just doing a job. Loan coordinator was terrible at answering our questions and horrible communication and near impossible to get a hold of for questions and concerns.

Response from Veterans United

Hi Colin, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

VU is an amazing lender.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

I don't think I would have even gone through this process without the help of Veterans United. I had never purchased a home before. I only knew that a VA loan existed. Reaching out to Veterans United changed my life. They made it simple. I had a great team. I cannot express in words how happy I am with the end result.
Thank you all.
-Mark

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

The easiest and informative way to purchase a home, Veterans United is the company.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

Justin was so friendly and kind. He did an excellent job.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

3.5 out of 5 Stars
Would Recommend

There was a communication problem where they added $15k of debt for me to pay off so I could meet the income requirements. I was not informed of this change until after I put in for a house I liked. And some other stuff like asking for excessive paperwork last minute because I moved MY money from one account to another, which I told them I had to do, after the extra money was added for me to pay. But other than that, they were friendly and meticulous about the process.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

the only hiccup came while waiting for the appraisal. There was a delay there but I think that was on the appraiser. In the end, the lower than expected apraisal worked in our favor as it helped our negotation but my real estate agent was still unsure of the appraiser methodology and comparables.Veterans Unitied gave me the best rate that I could find as well which is important in the current market. I'm sure I will be talking to them again once rates finally start to drop.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
Would Recommend

Once the team realized this was a 1st time for me every one stepped up and guided me through the process.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend

Thank You!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Veterans United is the hands down number 1 best!!!!!! I would recommend them to anyone, the whole team was AWESOME!!!!!!! They are all invited to bar-b-q's at my new house!!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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5 out of 5 Stars
Would Recommend

Jeff has been my loan officer for the last two homes and each time he has been my go to guy for every single question that I asked. Thank you Jeff and your team for your support.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is the best lender company we ever worked with. Everything went smoothly through out the closing date. Job well done 👍

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend

We want to express our immense satisfaction and joy with the closing of our new home. This is the second real estate transaction we've completed with your team, and we can assure you it won’t be the last. From our initial inquiry to closing day, your team was prompt, knowledgeable, and always ready to answer our questions. We couldn't imagine a better experience with any other company. The transparency throughout the entire process, including rates and realistic closing dates, was invaluable.Thank you again for everything. We look forward to working with you on our next move.The Sullivan’s

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

My team was there for me every step of the way. From finding my dream property to closing on it. They knew the ins and outs of VA loans and process. This isn’t my first home but my first time working with Veterans United and it was night and day different. I would never use anyone but them again and if possible I would use my same team. Thank you isn’t adequate for the job they did. I will always love Veterans United for the work they did and would recommend anyone I know to choose them.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

4.5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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