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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,187 reviews
902 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,187 unfiltered reviews

Starting on Page 7242 of 15,273. Return to Page 1

5 out of 5 Stars

Veterans United personnel worked hard to get the process done for me. Bankers can be a pain. They want to see the same information over and over and over. It's a crazy game of patience. It's especially difficult being self employed

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars

This was my first time using Veterans United and my overall experience was great. All my questions were answered, the process explained and we closed much sooner than I thought. It was very smooth and quick. I’ve recommended them to my family

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

It's a pain in the butt and a headache but soooooo worth it!!! Buying a home isn't easy but Veterans United made it a little bit easier ! Everyone works hard and is very helpful ???? we are now in our new home thanks to all the people at Veterans United!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Works hard to make experience as effortless as possible and an outcome you wsnt.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars

Don’t even question it, choose Veteran’s United!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars

This was an excellent experience for us. James was right on top of everything. Any veteran deciding to take advantage of the lower rates will want to use Veterans Home Loans for sure!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

You won't go wrong by choosing Veterans United. They will guide you every step of the way and have you in your new home before you know it. Definitely recommend.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4 out of 5 Stars

Overly satisfied with VU. That are rated as one of the best companies for veterans and they proved it to me that they deserve such a reputation.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

1.5 out of 5 Stars

I was glad this process was over. Something new was always required close to closing and then the issue at the end with the windows being in escrow. I also didn't find out until closing that the seller hadn't paid property taxes in the past three years (not VU issue I believe but could have had issues at closing). I am hoping that I have less issues with the home than I did in purchasing it.

Response from Veterans United

I am sorry to hear about your experience Jess. We know how important clear communication is with the loan process and it is disappointing that you felt less than informed throughout your journey with us. We are always striving to deliver great service while helping you use your loan benefit. If we failed in that goal, my team wants to know everything about what happened so that we can review for potential training opportunities so this is not something that happens in the future. If you are willing, please reach out to a customer service supervisor directly at 1-800-212-5200 or by email at ClientAdvocate@veteransunited.com.

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

My Veterans United team of Rob and Jenny were outstanding, professional, caring, positive, inspiring and they know their tasks at hand!!!!! They are an asset to Veterans United. I would recommend Veterans United to any veteran if you want a positive experience in buying your first, second or whatever home it is. Great company!!!!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

I would definitely recommend Veterans United.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

If you are considering buying a home, I can't encourage you enough to go with Veterans United. You will not be sorry and will be amazed with the support you receive. If you are a veteran, we all served our country. I am proud of my service and appreciate Veterans United thanking me with their support. God bless, Semper Fi!

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
headshot image of Brianna Payne

Loan Officer: Brianna Payne

NMLS# 1992841

5 out of 5 Stars

Mrs Foote and Mrs Hodges are the absolute best made my home buying experience a piece of cake ????. Thank you do much again guys.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars

It was a pleasure working with the staff at Veterans United Home Loans. Would recommend to anyone that has served our country faithful.
5***** Star
:)
God Bless
Take Care.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Thanks for making the refinance process so painless!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

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