This experience has been good throughout. They were helpful, informative, and reassuring.
This was my first home purchase, so I didn’t know anything about the process. Josh Kaplan (my Loan Officer) and his team walked me through the fog and gave me all the information I needed along the way. I have to say, I thought it was going to be much more difficult. The professionals at Veterans United made it easy, and I never felt like they were just out to get my money. If I buy another home in the future I will skip the lender comparing step and go right back to Veterans United.
They were professional and very fast with the entire process! They always made me feel comfortable and at ease. Even when I didn't know what I was doing. I would recommend them to anyone and everyone!
There should be a check list for vets. That way we can get all the paperwork together. I was getting stuff submitted at the 11th hour.
Then I didn't know what I was bringing to closing until three hours before.
Response from Veterans United
Dwayne, Thank you for letting our team have direction on ways to improve our loan process. Details like this help us maintain great communication and skills to provide better customer service to our veterans. We will be looking into ways to assist future veterans and details like this help our teams be more helpful. We would like to thank you for choosing Veterans United and thank you for your service.
VETERANS UNITED !!!! Class act , I’m a vet from almost 30 years ago and to be honest I’ve never had anyone pay me an once of respect until I found veterans United OMG .these folks care and will make things happen for you
Veterans United is the best.
I will use Veterans United as long as they continue this exception customer service!
I would highly recommend Veterans United for anyone looking to buy a house.
Everyone was very helpful throughout the whole process.
Easy, helpful and just a great experience the whole way through. 10/10 would use again!
Veterans United helped me to fulfill my dream of becoming a home owner. Wesley and Arleem were so helpful; this whole process was so painless and they made me feel that they cared.
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Hey vets !!
If you’re in the new/ used home market, let United Veterans be your lender!! They know the program and have the resources to take care of you start to finish. Also, ask the difference between “lender’s” fee and “load origination” fees .
Veterans United is the best route for a veteran to purchase a home through their bulletproof system. They are there to serve you in the greatest purchase of your life. This is your hard won benefit of Service. Trust them. You will be blessed by their expertise.
I recommend this company to all Veterans with issue in becoming a home buyer... this company will see you thru any objections, hard times, and give you the personal service you need.... there are few that even comment to me "thank you for your service" this company not only said this to me but showed me how they would show their appreciation for my service... i cannot say enough good things about the people i worked with in this company... I am a Female Retired Disabled Veteran and i tell all other Veterans that if you want respect and truly know what it feels like to be respected you cannot go wrong with selecting Veterans United Home Loans... BRAVO on a Great job!!!!!
