Great Experience, can’t beat it!
Veterans United Loan Teams should do a better job at communicating information with the borrower’s. In the beginning of the home loan process, my loan team answered all my questions and concerns, but towards the end I felt like I was being ignored. They would hardly text back with information or status updates. When my loan finally closed, my Loan Officer didn’t even give me a call or text to tell me Congratulations. I felt abandoned at the end and like I didn’t matter.
I am very impressed with the service and the team. They worked really hard during this pandemic and made my dream come true. Underwriting gave final approval 2 business days before my closing date and it still closed on time even with an addendum made. We closed in 28 days and that included Veterans Day that we lost a day. So 27 days, that has to be a record for Ryan and his hardworking team during this pandemic and crazy market. Not once, did Ryan or his team use any excuses. Please make sure that the higher ups of Veterans United are aware of this remarkable work of accomplishment. They all deserve an award each. Kudos! I recommend any veteran to seriously consider Ryan and his team work with their home loan, no matter what their situation is. They are a class act!!!
Will Taylor, Army Vet, WA State
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The loan process is very thorough and there were some special circumstances involved in my loan because of my retirement at the beginning of the process. I thought there would be no way I would close on time because of these circumstances. However, my loan team of Scott and Sammie helped every step of the way and sure enough we closed on time with better rates than originally quoted. Great team, great job and thanks for making our Texas dream come true.
Buying a home through Veterans United was such an easy process. The "to-do" list on the website was a great too to keep us organized and to know easily what else was needed. All the staff at VU were so nice and helpful. They really made our home buying experience less stressful!
Cara Belcher and Shawn Stewart are the Dynamic duo!
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Great job thank you
My loan office Joe Peterson was always on top of his game, very professional, he guide me every step of the way and he is very informative and he also has a great team working with. Thank you guys for the great work I really appreciate it
I was totally very satisfied with my entire experience during my recent Refinancing of my mortgage and as such, I would definitely do business with Mr Workman, his team, and with Veterans United Home Loans in the future.
