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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,581 reviews
799 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,581 unfiltered reviews

Starting on Page 7330 of 15,287. Return to Page 1

5 out of 5 Stars

Considerate of “you” the buyer. Very professional and engaged. Trustworthy!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

VU is the best! We thank you for all that you do for US Veterans!Herman and Shirlene Drew

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars

Emilee and James worked hand in hand from day one with us and have definitely set the new standard for any mortgage company! I loved how honest, up front, and on point they both were. The customer service was absolutely amazing and theh closed us in just about 30 days. Emilee and James jumped requesting our appraisal from day 1 and remained kind, helpful and professional the entire time. I could not recommend a better company to get our mortgage through! Thank you for all you have done to help and refinancing our home! We truly appreciate you both!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars

Nick handled my mortgage originally four years ago and recently handled my refi. Things went perfect both times. Thanks Nick!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

Thank you Veterans United. I had an amazing team.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars

VU helped us buy our first home and I couldn't have been happier with the process. Even with the unforeseen speed bumps, the process never stopped. Jason's team are all true professionals.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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5 out of 5 Stars
headshot image of Kaleb Greenemeyer

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars

We were quite pleased with our experience and recommend Kyle.

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars

Shannon Workman was very knowledgeable and very helpful.

headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

I highly recommend Suzanne and Veterans United to all Veterans that are interested in purchasing or refinancing a home !!!!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

I have purchased homes previously using banks but the Customer Service I received from Veterans United was far superior. I felt as if I was a VIP and given concierge-type service.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

We actually started the application process with VU over a year ago when we decided to leave Colorado and move to Florida. It took about a year from the time we sold our house in CO and found a new home in FL, which was a feat in itself with everyone moving to Florida in the midst of the pandemic! Ben and his team provided outstanding customer service during the whole process. When we put the offer in, Ben spoke with the sellers and assured them that our loan was solid, and we could close in 35 days, which was the case! VU has a very user friendly process with all of the requested documents being very easy to upload. Overall, we had a great experience working with Ben and his team at VU and would highly recommend!! Cheers!!

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Veterans United is all about helping Service Members and Veterans on buying a home. There are many lenders out there that do the same but with this being my second time purchasing a home, Veterans United was hands down better than my previous Lender. You have to give them a chance in order to know what I mean. You will not be disappointed!

headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

Ready to see for yourself?

Experience first-hand why 365,145 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

As always it was a pleasure working with Zach as well as Kyle. Thank you guys!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars

Excellent work for you all

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Veterans United works well with me on refiancing, not much of a change but if the long run it does. Kept me up to date of everything and setting up the in home closing, different but we got thru, Thank You Raymond Brubaker

headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars

We completed this process completely remotely and we purchased a home several states away. Veterans United made this such a seamless process. I know this was not easy considering I am 70 years old and not as technologically advanced as some of their other clients. Their patience and understanding was greatly appreciated.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

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