Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,653

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 401,653 unfiltered, unedited reviews

Starting on Page 739 of 13319. Return to Page 1 »

5 out of 5 Stars
Would Recommend

We looked at a few different loan providers, a few local in the area recommended by family and friends, as well as a few big names. While the other loan officers at the big brands were forthright in answering questions, both the closing costs and interest rates were higher than Veterans United conventional loan rates and closing costs. Moreover, the local banks were a little too sluggish in getting back to us. It was like they didn't want our business. So we ended up going with Corey at Veterans United simply because we were in touch so much while we were shopping around, and the figures he quoted were the best we had come across.Corey, our loan officer, and Alex, the loan coordinator, and Haley, the concierge, as well as Cody, the insurance coordinator were all patient and knowledgeable in their respective areas.If we had questions, they had answers.
They were really on the ball and helped us lock in a decent interest rate, without digging into any of the capital allocated for our down payment.I would totally recommend Veterans United, even for conventional loans. Just a word of caution, if you do go with a conventional loan instead of a VA loan, make sure everyone you talk to understands that your loan is a conventional one and not a VA loan. It is easy for listing agents, sellers, insurers, and other vendors to see the word "Veterans" and just assume it is a VA loan.Based on my overall experience working with everyone, I would recommend Veterans United and look forward to being able to work with this team again in the future.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

This was a fast process. My Team of agents were fantastic! I felt confident, blessed and well guided throughout this entire process. If I had questions , they were answered by phone or text within moments. I was never left suspended or waiting. This was truly the best experience in buying a home. I've heard from others about their experiences and I've let them know, if they are veterans, or current military, to use Veterans United. It's the only way to go. I'm shouting from the rooftops and sharing my experiences but only with those who qualify because of the specific requirements for the program. I am sharing the good will. This is a great program and I feel blessed that I was able to partake within its parameters. I had a GREAT TEAM of people who kept me informed the entire way. Thank you from my whole heart. Although my husband isn't here on this plane, he will still be sharing our new home with me by another. I am so grateful words cannot express my feelings of happiness. Thank you!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend

WITH VETERANS UNITED WE ARE LIVING OUR DREAM, THANK YOU

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Thank you all!

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

My hats off to the whole team, thank you.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Jason and the loan team were excellent. Jason went above and beyond! Super professional and also very personable! Was always there when I needed him for any question or concern during the entire process! Very transparent and great communicating as well! Best service you could ask for 10/10 would recommend to everyone I know! Thanks so much!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4 out of 5 Stars
Would Recommend
headshot image of Andrew Adams

Loan Officer: Andrew Adams

NMLS# 1596960

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend

I think my experience was probably the best I’ve ever had in buying a home I think everybody that had anything to do with my homebuying worked wonders for me being out of state when I purchase This property I appreciate everything I just want to put a shout out to everybody involved thank you very much Matt& MARION

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

What an amazing process. hiccup free and very much enjoyed working with Jeremy and other Veteran United employees

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

4.5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

They made everything easy to understand and take care of. A very smooth of process.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

0.5 out of 5 Stars

The underwriting was terrible, expected not to have to jump though so many hoops to get a benefit I earned in the military.

Response from Veterans United

We understand that the underwriting process did not meet your expectations Jeremy. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful, and even intrusive, when working to gather the required documentation. We want to reassure you that this in-depth analysis is a worthwhile step. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend

I appreciate Ty and Amanda for helping us through this process. It was difficult, but that’s what makes this process so sweet!! We really appreciate everyone that helped us in this process!! Thank you!!
The Little Family!!!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

The Beterans united team and Kisey Steele our realtor made our home buying process beyond easy, being a first time home buyer I was in awe of how simple it was to get through the steps and make the purchase

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Fast efficient assistance and focused professional expertise.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

4 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

As a veteran with social issues, I found the 1st two attempts at getting a loan extremely challenging right from the start. This time around was much easier in that I was able to have 1 person work with me from the start, to finish. Krystal was informative from A-Z. I felt at-ease from the beginning to end. Maybe the sales model has changed. I felt completely comfortable.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

More Reviews

See all 401,653 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
3,090 Veterans started their online quote today.