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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,511

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,511 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

4 out of 5 Stars
Would Recommend

Veterans United did a great job answering any questions I had and made us feel like family.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Great team that knows their business

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

The whole process was effortless!! I will definitely be recommending the whole team!!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Realtor was too nervous

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

1.5 out of 5 Stars

Response from Veterans United

Hi David, Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend

Over all service was good there was a few times that there was some confusion and some communication errors and what you can and can't get in terms of loans

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Chris took the time to answer all our questions we had, and was very patient because there were many thrown his way. He always called us in a timely manner when he missed our call so we didn’t have to worry for to long to have our questions answered. We would recommend Chris to anyone! That is even thinking about going threw the home buying process.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

They were attentive to our needs and every need was met. We have already recommended their group to family and friends.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

I've never refinanced a home before, but Veterans United made it quick and easy. They even called me first when home rates dropped down to where it would be beneficial to me.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

We have an excellent experience with Veterans United for our first home buying experience.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Maddie Mattas

Loan Officer: Maddie Mattas

NMLS# 2057497

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Matt and Brad were a great duo. For nearly everything I felt like all the work was done for me and they took the headache out of first time home buying. Even after closing I feel confident I could get in touch with them if I needed any help with something.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

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5 out of 5 Stars
Would Recommend

The efficiency and dedication my team provided me was outstanding, I couldn’t be more happy or relieved with my home purchase. Would definitely recommend to anybody me looking to buy a home with a va loan. Thank you Alex and team!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Outstanding Performance by this loan team.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

This process was simple and very easy.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Enjoyed working with the whole team and I'm thankful I was urged to lock in the rate I did as they are much higher now.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

The one thing I would suggest is revise the estimated home loan insurance.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

More Reviews

See all 401,511 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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