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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,009 reviews
815 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,009 unfiltered reviews

Starting on Page 7436 of 15,134. Return to Page 1

0.5 out of 5 Stars
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars

Working with Veterans United was great. The process was extremely easy and they kept you abreast of everything during each step of the process.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

I was very satisfied with veterans United from my loan officer to my loan coordinator to my real estate agent they all had answers and any questions that they couldn't answer they'd find out for me. They made my experience very easy going all through the loan process. I thank you for being there for me.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

Overall I was very please in the whole process. No hidden information and everything was up front. The team of Tim Wuest and Heather Ottinger were AWESOME!!!! Heather is one of those individuals that like to get in there and get her hands dirty. She wants to make sure everything is done correctly before it goes to the underwriters, as it should be. She is non-stop. She will walk you through steps and stay on the phone with you while doing this regardless of how long it would take. I was so pleased in their courteous and caring attitude towards me, something that most companies don't do.... Highly recommend Veterans United Home loans to anyone.....

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

I have very impressed with this company

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars

Our home buying process was a beautiful & tasking journey I will never forget!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Thank you for helping me and all my fellow Veterans!

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

This is my third interaction with Veterans United Home Loans. I purchased my home with them and have now refinanced twice. Everytime I had a question, even after closing, Shane and his team were readily available offered guidance to ensure I was making the best choice and ease any concerns I would have. He did not disappear on me at any point before me, during or after closing and is always very helpful. I have recommended Shane and VUHL to anyone in the hunt for home financing & refinancing and will continue to do so. Great team!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

0.5 out of 5 Stars

Haley was terrible

Response from Veterans United

Hello Anibal, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.

5 out of 5 Stars

If you are thinking about using Veterans United Home loan, do it. We had and still have the pleasure of working with our Loan Officer, Tina, who has made every single step such a breeze for us. Not to mention the realtors that work along side VA United are amazing. Everything is shown to you upfront and any questions or concerns you may have will be answered quickly. Best experience working with Veterans United.

headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

3 out of 5 Stars
headshot image of Tonya Dawson

Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

If you want your home buying experience to be smooth and painless? Veterans United is the place for you.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars

Veterans United was very simple. You apply and they respond. Not weeks later. Hours later. One day I was thinking about buying a Home. I went to Veterans United. Applied. Next day I was preapproved and on my way. The feeling of having that preapproval in hand made it easy to get out and find the right home.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

4.5 out of 5 Stars

Costs were good. Closing was fast. People were friendly. It was a great home loan experience.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Great experience

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

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