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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,444

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 392,444 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

VU AND TEAM MAKE DREAMS A REALITY.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

If you need or want your VA home loan and don't know what to do just contact Veterans United Home loans. They are available to answer any questions and help you do everything that is required for your loan. It's been a quick process for us and our pleasure to work with a great group of people.
Sanford Hudspeth
Junction, KY 40440

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

1 out of 5 Stars

Would not recommend. The team will instantly ghost you the moment you get under contract. Once deadlines are in place the representative will start taking 4 day weekends, without advising anyone.
The team made the process way more stressful than it had to be and I wish I had stayed local in terms of a lender.

Response from Veterans United

We're sorry to hear your experience wasn't what you were expecting, John. It is never our intention for our veterans to feel as if they aren't our top priority at any given time, and we're sorry if our actions made you feel that way. Your loan team was working diligently to ensure you could close and take possession of your home earlier than your scheduled closing date. A member of our Client Advocate Team has attempted to contact you for further information. If you are able and willing to share more details, we'd love to glean what information we can to improve for those that we serve.

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

At the risk of sounding repetitive, we can not stress enough how much we appreciate and respect everyone who helped us find, finance and purchase our new home. We would absolutely recommend each person we dealt with to anyone looking for a new home. We also want to thank Nikki, who was a wealth of information and assistance! Jake, Nikki, Laura, Tyler and Rebekah are some of the finest people we have ever dealt with! They all deserve a substantial raise!!!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

I want to thank everyone who helped us get into this house with little to no headaches. TWO THUMBS UP!!!!! More I had more.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

The entire team worked very cohesively.I appreciated the group chat as it kept us all on the same page, and everything was very streamlined. The organizational skills of this group are amazing!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Easy process, thorough and communicative. Daniel, Jill, Anna, Zuri and Corrine, our Agent, knocked it out of the park.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend

Veterans United is a great lender. Their website is very easy to use and transparent on the entire process.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

These men and women were excellent to work with. They helped ensure that our closing got done on time, and they worked their tails off. Would absolutely do business with them again.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Nick and Kathy were awesome throughout the entire process. Highly recommend this team and Veterans United.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

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5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

To all the team at Veterans United, THANK YOU!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Be more selective in situations where you have someone buying and selling...experience in both matters. Utilizing the same agent on both transactions seems efficient but I did not have that experience. I will definitely utilize VU for my next home purchase but will probably look elsewhere for a knowledgeable and helpful selling agent.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

I wasn't sure I would own a home one day, but thanks to Veteran's United that dream has become reality. Thank you all so much!

headshot image of Scott Devoto

Loan Officer: Scott Devoto

NMLS# 2015422

5 out of 5 Stars
Would Recommend

This was the best home buying experience by far. Thank you!

headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

More Reviews

See all 392,444 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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