Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

378,843

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 378,843 unfiltered, unedited reviews

Starting on Page 746 of 12559. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Kick ass job guys! Well done!

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend

Mike and his team are amazing. The process was seamless and efficient.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

0.5 out of 5 Stars

I will never recommend using Veterans United and Jerry specifically ever. They have dropped the ball on our deal, by setting up our escrow account completely wrong, which cause it to go into a $3000+ negative balanced at end of year one and increased our monthly payment by over $300 per month. They did not follow the Tax Certification Sheet nor did they setup up the Property tax payments properly, as they were supposed to. If you deal with them, highly recommended hiring a financial advisor from somewhere else to go over the paperwork and numbers separately to make sure they don’t make mistakes like that. Awful company, even worse agent. Definitely not coming back to this one.

Response from Veterans United

Alexandra,

Thank you for bringing this to my attention so I could look into this further with you and own the mistake we found on your escrow shortage. I’m really sorry this was not caught prior to closing. Please know you’re welcome to reach out to me directly if I can help with anything going forward, too. We’re here to help however we can after closing, too.

Most sincerely,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Thank you Veterans United!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Can't rave enough of how great the team I worked with was! They made it so painless and worry free! For a first time home buyer we really didn't know and were worried about the hone buying process. I can't say enough how stress free they made us feel. So thank you from bottom of our hearts for all that you do for the veterans!! Thank you all for your service and dedication to us!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
James G. is Through the Roof!

If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

Where do I start. I just want to Thank Charlie Marshman. I never met Charlie face to face this is the second home that Charlie has helped me purchase. My first home that I purchased with Charlie he just started working for Veterans United. I thought Charlie was already 10 year employee. Charlie knowledge, Communication skills and Professionalism is impeccable. Charlie deserves 100 stars in my book his work ethic is second to none. I would say if any veteran is looking to buy a home from Veterans United. Please give Charlie Marshman a call you will not be disappointed.
Charlie I just want to say it's been my pleasure working with you on my second home purchase you are a true Professional at heart and I thank you for your tireless effort your strong work ethic. You are a true blessing to me. If in the future I ever decide to buy another home again. I already have you on my speed dial. I want to say Thank you and Thank you to your team for everything during my home buying process.Thank youRespectfully

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend

If you’re a veteran, veterans united is the right and only choice, felt like family

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Hey - I love the personal portal guiding me through the “to do list.”It helped me present needed documents in a orderly and precise way. Inadequate documentation was rejected and a easy I was given to me to correct document submission. It was actually fun to watch the daily progress I was making in completing the loan process.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Veterans United provided Elite customer service and stayed in the battle until we won. They got me across the finish line when we hit a snag they were right there to get the train back on the tracks. I would not buy another house with out them!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veterans United was a godsend to help navigate the lending and homebuying process!

headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

Ready to see for yourself?

Experience first-hand why 296,319 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

The team was fantastic. Knowledgeable, responsive, understanding and friendly. Thank you for your help in purchasing our Arizona home!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

I will strongly recommend Veterans United to any service member or veteran who is looking for not only a good deal but a seamless process. I could not be more satisfied with the VU's service and professionalism.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

More Reviews

See all 378,843 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Don't miss your shot at our $75,000 Home Giveaway
No purchase necessary; see official rules for details.