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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,517

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 430,517 unfiltered, unedited reviews

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2 out of 5 Stars
Would Recommend

We overall had a great experience. We were able to buy a home while living in a different state with ease. The folks at Veterans United are great to work with and made the whole process much easier.

Response from Veterans United

Samuel, These surveys are always great to see and we will inform your loan team of a great job. Getting positive feedback like this helps Veterans United perform at the peak of our ability. We always take these surveys seriously and love to see how well we did! Thank you again and thank you for your service.

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

4.5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Jerry, Taylor, and the Team were great! This was a very stressful time for us with, the not only the Covid-19, but also with the loss by fire and sale of our previous home. Jerry, Taylor, and the Team communicated very well and made the mortgage process seamless. We cannot express our gratitude enough for the professionalism and the efficiency that Jerry and Taylor exhibited. I would recommend them highly, and have already recommended them.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Ryan Hook was also a valuable member of the loan team.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

2.5 out of 5 Stars

After the fact all problems are a thung of the past. The bottom line is loan got done.

Response from Veterans United

Harold, We wanted to congratulate you on your home loan! We take all matters into consideration and understand that things may cause delays and questions. We thank you for using Veterans United and thank you for your service.

5 out of 5 Stars
Would Recommend

Veterans United is one of the best home loans that I ever worked with. Outstanding service.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Mason Farris

Loan Officer: Mason Farris

NMLS# 1736871

2.5 out of 5 Stars
Would Recommend

Veterans United is NOT, a veteran owned or run company, nor is it associated with veterans in any way. It's a commercial loan brokerage firm, that sells your mortgage off to the highest bidder the second you close. They got the job done but the stress nearly cost me my marriage.

Response from Veterans United

Alan, Thank you for taking the time out to submit your survey. Veterans United is a company that only works with the VA Loan. We abide by the rules and guidelines for the VA loan benefit. We wanted to let you know that most of our staff are also veterans. We understand that the loan process can be stressful due to outside factors. We would like to invite you to reach out to our client advocate desk to discuss further. Thank you and thank you for your service.

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

4 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Our VA mortgage process with Veteran's United was extremely easy and modernized. Any problems or questions I had were quickly and professionally addressed by our loan specialist. He always had our back, and looked out for us during the process. Now we are first time homeowners after 15 years of PCSs and rentals! Thanks VU!

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Look no further They are the best

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

4 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Also, Molly Winkle is amazing. She consistently followed up with us to ensure all of our paperwork was complete; as well as keeping me calm during the home equity lien issue. Her professionalism and positive attitude made this process so easy!
Thank you so much to all of the staff at Veterans United.
I will definitely use them again!!!!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

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5 out of 5 Stars
Would Recommend

It was a fantastic experience and I will always recommend your company!

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

a very enjoyable experience.

headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

I am so thankful for Veterans United! Personal, loving, fast, detailed and kept our interests and wants/needs priority. Incredible rates too!

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Matt Ponder

Loan Officer: Matt Ponder

NMLS# 1674156

5 out of 5 Stars
Would Recommend

The entire VU team has amazing. They made this process easy and stress free. I am grateful for their time and effort in helping my family and I finally achieve our dream of homeownership

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

More Reviews

See all 430,517 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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