Jerry was great! stayed with me every step of the way and explained everything in detail. Made me feel very comfortable and confident on my home journey. Thank you Jerry
Overall great experance, and would definitely use Veterans United for another purchase.
Thank you for the great experience!
Stress free experience.
I don’t think there is enough space for me to talk about just how amazing Veterans United is. Specifically Matt Landis for going above and beyond our expectations to get us into our home and the rest of our loan team. I’m sure we had one of the most difficult situations you could ever deal with due to the negligence of another company. But Matt and the team took over, came in and made everything happen SO FAST and kept us informed every step of the way which was our favorite part. It’s very rare that you find a business that actually has your best interest at heart. Thank you so much Matt for helping us and answering every crazy question we had as first time homeowners! We will for the rest of our lives refer all of our veteran and active duty friends and family to Veterans United, because I know for sure they’ll never find a better company. And hopefully they’ll get lucky enough to be blessed with a team as amazing as ours was.
If you're thinking of using VU just don't. Save yourself the hassle. This will be the last time I use their services for home buying.
Response from Veterans United
Christina, Thank you for sharing this feedback with us and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
Very good refinancing experience. Good rates and a VA Loan. Easy, on line process. Always available to answer any questions on documentation.
No stress process. Excellent Loan Representative (Micah) and support team. Thanks to all. Wife and I are very happy.
Veterans United helped me fulfill a lifelong dream of owning my own house. The staff were extremely courteous, professional and comfortable to deal with! Highly recommend.
Trust in Veterans United. They are true to their word. Thank you again.
