VETERANS do your research !
Don't feel like you need to pick just anything.
They don't care what they sell you.
I was treated like I was homeless & need to be thankful for any POS I recieved.
I didn't move out the barracks into my home.
I wasn't homeless when I called VETERANS United but I felt like I was by the staff.
I left a $355.000 home to relocate in another state. & the best I could get was a home that reminds me of something left over from a tornado going through a trailer park.
Buyer beware, Veteran beware.
Response from Veterans United
Kevin,
We take all of our surveys very seriously and use them for training purposes as well. We would like to reassure you that all of our employees at Veterans United are always looking out for our clients/veterans and in no way would place or put into motion anything that would not be in the client's best interest. If you have any questions or concerns, please feel free to reach out by phone or email. We want to thank you for using Veterans United and thank you for your service.
The whole process was handled with ease. My questions were always answered.
One of the biggest and most stressful events in life is purchasing a home, not a house, but a home that you plan on living your life in: raising a family, celebrating milestones and mourning tragedies, rescuing and burying pets, growing old as you welcome the next generation, and creating the memories that will be passed on as family history. So, it's not something to be taken lightly. Veterans United intrinsically understood that and every step of the way ensured that this very important first step --acquiring a mortgage -- would be the least of our worries thus allowing us to concentrate fully on our most important challenge, finding that home. And we did. We were treated with the utmost respect and dignity. At no point did we ever feel anything other than their sincere efforts in getting us into our home with a mortgage that was right for us.
From a guy who dreads writing reviews, I must take a moment to save time for potential home buyers or home owners looking to refinance. Stop looking elsewhere. If you value respect, transparency, and having a team to work for you and your families home buying needs, Veterans United is no-brainer.You see, I wasted a lot of time with a previous lender who obviously believed that me and my family's time wasn't a priority for them. I'm here to tell you, you don't have to nor should you accept any of that mediocre service.Veterans United understands that providing world-class customer service is not a "package upgrade" only reserved for a few, but a level of service that comes standard with every package whether you ultimately choose them or not.
This is my second home thru Veterans United. The second time around, I was treated just as GREAT as the first time. The assistance with the down payment, the low finance rate, connected me with a wonderful agent that specialized in Veteran placement, everything done with perfection in great timing to fit my needs. You can't go wrong with Veterans United.
Thanks for all your help getting our new home !!!
Would definitely recommend Veterans United, quick responses and very easy to submit needed information.
I wouldn’t recommend this team to my other veteran friends to use based on the time it took to get things moving as well as Katie Rose’s unprofessional attitude. It is a shame too because Katie Willis worked very hard and was so nice through it but Katie Rose just brought all her hard work down.
Appreciate the attention to detail and keeping us up to date. Great job!
Great personality and a lot of patience
Sam is amazing, very supportive, very professional, made my home buying experience so much easier. Thank you so much for making my dream house become my home!!! wishing you the best!
The best experience I have ever had when going thru a home buying process. Very efficient and knowledgeable and ready to help. I’d do it all over again in a minute.
Thank you!!! You make our dreams come true!!!
