I can’t thank the team enough for being so knowledgeable, friendly, and easy to work with. All around, incredible experience.
Looking back I would have done more research and gone with a service that offered a lower interest rate without haggle and lower processing fees
Response from Veterans United
Hi Seth,
Thank you for sharing your feedback. I'm really sorry to hear you feel like we didn’t provide the most competitive rate or fees. I completely understand how important those details are when making such a big financial decision.
We work hard to provide veterans and their families with not just great rates, but also a straightforward and supportive homebuying experience. It sounds like we may have missed the mark for you, and I’d love the chance to learn more about what happened.
If you'd like, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here to listen and help however I can.
I work nights, being able to receive texts and access the account via my phone made a world of a difference. It was very easy to reach out and have all my questions answered, which relieved much anxiety in the process of buying a property.
I already recommended veterans united earlier in the process and their house closed already
I will definitely recommend Veterans United to anyone looking to buy a home. Thank you for your help.
Excellent team I have never worked with a more professional team that bends over backwards to help. Best group I have ever worked with.
My team got things done in 14 days .during the holiday season.out standing.
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I would like to thank the whole team for everything. They did an awesome job.
Honestly, Veterans United exceeded our expectations and were very quick to respond to our inquiries. Thanks guys! You're the best!
A smooth process from start to finish. Buying a home is super stressful (ask me how I know) but my team held my hand through every step of the process. Great rates, great communication, and very friendly. I will be recommending VU to everyone I know who needs a loan.
The experience with the team was excellent! Everything progressed smoothly and on time, thanks to their professionalism and efficiency. They communicated clearly, stayed organized, and ensured all steps were handled promptly. Their dedication made the process seamless and stress-free. I’m extremely satisfied with their work and highly recommend them!
We had an outstanding experience with Veterans United! From start to finish, everything was seamless and stress-free. Our loan officer, Cody Smith, was phenomenal—always professional, honest, and available to guide us through every step of the process. Paired with our incredible realtor, D’Marques Allen, the experience was even better. D’Marques was warm, welcoming, and truly made us feel like family. He was transparent and genuinely cared about our needs, which made the entire process comfortable and enjoyable.Not only that, but Amanda Day was amazing as our coordinator! She ensured we were always on the right path and helped us navigate the final steps of the process with ease. Her attention to detail and support made a world of difference.Veterans United took all the guesswork out of buying a home, walking us through every detail and making it all super easy. I would absolutely use their services again in the future and wholeheartedly recommend them to anyone looking to buy a home.
