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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,672

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend

The entire team was great and Dennis was another great help for us. He kept me updated and guided me through every step of the way to ensure we had a successful closing. I was not even committed initially to buying a home now but the team made all of our doubts go away. I have heard of plenty of other bad experiences with home purchasing, especially in the current environment however our experience was nothing but smooth. We were able to handle anything that came up and honestly everything went smoother than I thought it would. We are extremely happy with everything and wouldn't hesitate to recommend Veterans United.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Try to low closing costs or maybe push for or find a federal program or grant to subsidize the costs. Let give our Vets a bit of a break. Otherwise 100% great to work with!

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Caleb Troutt

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
Would Recommend

Amazing company with fantastic people that truly care about their veteran customers!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Thanks to all and especially to Tony and miss Claire and the team at Veterans. You guys have made the American Dream possible for me. I really appreciate everything.Thank you and God Bless you.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

It was a pleasure having Veterans United in my corner again; they are the best.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Molly and Bryan Kay were exceptional. Promptly responsive to any and all concerns, made communication effortless, were hardworking and made us feel as if we were the only ones they were working with. That level of comfort was huge through the process and they made the process seamless.

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I do personally feel like I got kind of stuck with the interest rate I was given. In the beginning of the process it seemed as if they just placed. 6.99 as the rate because that’s the highest it could be, but then the number never changed and when asked about it, I was told we can talk about it at a later point. Other than that the process was quick and smooth and I will recommend VU to people in the future.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
Would Recommend

The loan process was easy and seamless. My realtor was not very good. She was not very knowledgeable of the property and didn’t seem very interested. She also took long periods of time to return my calls or questions. The big thing I was upset with was that our new home didn’t have keys at all. I did not learn this until it was too late and now I have to pay for new locks.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

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5 out of 5 Stars
Would Recommend

My first-time home-buying experience went flawlessly and it all happened because of the fantastic team of people that are with you every step of the way. From initial contact until the keys were in my hand I had someone or several resources to go to for assistance. This was truly a great experience and removes mountains of stress from buying a home.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4.5 out of 5 Stars
Would Recommend

I would recommend. And I will recommend vhu and Tyler to whoever I'm in touch with. Thank you

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Our loan officer, Jake Levy, was absolutely phenomenal. I feel confident that the deal would have been a no-go if he had not been on our team. We found our dream forever property, but had significant issues with the appraiser (not completing an adequate report, an incorrect report that did not include the entire property, and not completing any report in a timely manner), which nearly caused the whole deal to fall apart. Luckily, Jake was willing to go above and beyond in order to help us ultimately close on our home. He was awesome from start to finish, and he even took the time to come to our closing. His persistence throughout the process, his grace in listening to and sharing our frustrations, and his willingness to answer all of our questions meant a lot to us and I cannot recommend him enough.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

More Reviews

See all 383,672 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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