The staff at Veterans United were not only professional and helpful. They gave us ideas to make the process a lot less stressful. They always made time to answer our questions. This was especially helpful with all the confusion and uncertainty of dealing with pandemic, loan paperwork and 16-hour shifts.
We really enjoyed working with them. They went above and beyond helping us and we appreciate everything they did for us to get our new home. Couldn't ask for a better experience. We highly recommend.
Thank you very much to the loan team that assisted us throughout our home purchasing process!
Working with Veterans United was great. The process was extremely easy and they kept you abreast of everything during each step of the process.
I was very satisfied with veterans United from my loan officer to my loan coordinator to my real estate agent they all had answers and any questions that they couldn't answer they'd find out for me. They made my experience very easy going all through the loan process. I thank you for being there for me.
Overall I was very please in the whole process. No hidden information and everything was up front. The team of Tim Wuest and Heather Ottinger were AWESOME!!!! Heather is one of those individuals that like to get in there and get her hands dirty. She wants to make sure everything is done correctly before it goes to the underwriters, as it should be. She is non-stop. She will walk you through steps and stay on the phone with you while doing this regardless of how long it would take. I was so pleased in their courteous and caring attitude towards me, something that most companies don't do.... Highly recommend Veterans United Home loans to anyone.....
I have very impressed with this company
Our home buying process was a beautiful & tasking journey I will never forget!
Ready to see for yourself?
Experience first-hand why 365,480 homeowners give us a perfect score!
Thank you for helping me and all my fellow Veterans!
This is my third interaction with Veterans United Home Loans. I purchased my home with them and have now refinanced twice. Everytime I had a question, even after closing, Shane and his team were readily available offered guidance to ensure I was making the best choice and ease any concerns I would have. He did not disappear on me at any point before me, during or after closing and is always very helpful. I have recommended Shane and VUHL to anyone in the hunt for home financing & refinancing and will continue to do so. Great team!
Haley was terrible
Response from Veterans United
Hello Anibal, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.
If you are thinking about using Veterans United Home loan, do it. We had and still have the pleasure of working with our Loan Officer, Tina, who has made every single step such a breeze for us. Not to mention the realtors that work along side VA United are amazing. Everything is shown to you upfront and any questions or concerns you may have will be answered quickly. Best experience working with Veterans United.
