Overly satisfied with VU. That are rated as one of the best companies for veterans and they proved it to me that they deserve such a reputation.
I was glad this process was over. Something new was always required close to closing and then the issue at the end with the windows being in escrow. I also didn't find out until closing that the seller hadn't paid property taxes in the past three years (not VU issue I believe but could have had issues at closing). I am hoping that I have less issues with the home than I did in purchasing it.
Response from Veterans United
I am sorry to hear about your experience Jess. We know how important clear communication is with the loan process and it is disappointing that you felt less than informed throughout your journey with us. We are always striving to deliver great service while helping you use your loan benefit. If we failed in that goal, my team wants to know everything about what happened so that we can review for potential training opportunities so this is not something that happens in the future. If you are willing, please reach out to a customer service supervisor directly at 1-800-212-5200 or by email at ClientAdvocate@veteransunited.com.
My Veterans United team of Rob and Jenny were outstanding, professional, caring, positive, inspiring and they know their tasks at hand!!!!! They are an asset to Veterans United. I would recommend Veterans United to any veteran if you want a positive experience in buying your first, second or whatever home it is. Great company!!!!
I would definitely recommend Veterans United.
If you are considering buying a home, I can't encourage you enough to go with Veterans United. You will not be sorry and will be amazed with the support you receive. If you are a veteran, we all served our country. I am proud of my service and appreciate Veterans United thanking me with their support. God bless, Semper Fi!
Ready to see for yourself?
Experience first-hand why 374,061 homeowners give us a perfect score!
Mrs Foote and Mrs Hodges are the absolute best made my home buying experience a piece of cake ????. Thank you do much again guys.
It was a pleasure working with the staff at Veterans United Home Loans. Would recommend to anyone that has served our country faithful.
5***** Star
:)
God Bless
Take Care.
Thanks for making the refinance process so painless!
They make us feel like we are the most important part of the homebuying experience and always very patient.
Ready to see for yourself?
Experience first-hand why 374,061 homeowners give us a perfect score!
This team was excellent and very timely in his response to my questions. I had a great experience and highly recommend this team! Keagen was awesome!
