Asked for a different RE agent because not a good fit and they responded promptly. Made everything simple. Wish actual move was this simple.
painful process. was without a computer, requested several items be mailed. required several reminders to have paperwork mailed. communication between your processors and insurance reps, bad.
no one know how to do loan procedures w/o assistance of e-mail.appreciated the assistance in the loan.thank you.
As a first time homebuyer in the PNW the market was very intimidating and faced paced. At first I was worried that VU would be impersonal or slow to respond being online only. In fact it was the total opposite. My team was there whenever I needed them at any time, even though they weren’t local it’s like they were always in the same room. The online nature of VU makes everything, especially the plethora of paperwork that goes along with buying a home, very easy to deal with. Being in a National pandemic didn’t hinder the process at all, they’re very well versed in anything to do with the VA Loan process and worked excellently with my realtor and myself. I’ve already recommended VU to other veterans I know.
I was not sure if I would be as elated as the others who have written reviews. However after going through the home buying process with Veterans United, I have nothing but praise, gratitude and sincerely calm appreciation for the way that they handled the entire process. They worked together internally efficiently and transparently with me in a consistently prompt and considerate manner, which for me, made each of the steps proceed more smoothly.
Amazing Mortgage Company. They are organized and 100% about taking care of their customers. I would recommend them to anyone ever looking for a loan.
I couldn't believe how simple it was on my part. I know that my agent and Dustin and Jacky at veterans united did the work and I'm grateful to you all !
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Working with VU has been a wonderful experience. Katie Hayes and her team are the best. From the first time I called until I settled on my home they were right there with me. I was always informed of the process and what was next. If any paperwork was needed they knew how to help get it. They even sent a list of important phone numbers in my area to help me get connected to utilities. I seriously doubt I’d be a home owner if not for VU.
I was very happy with my experience from start to finish. Through every step I felt like I had resources and support for any questions me and my wife had. Everyone I dealt with was very informative and helped me feel comfortable with my first purchase.
Highly recommend
Highly recommend
Thank you Craig for your patience and strong encouragement.
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The process was straightforward with Veterans United, clear and to the point with all of the fees associated with the costs of closing on a new home...no hidden fees or surprises. I was simple and stress-free in dealing with them. Would definitely recommend to other veterans looking to purchase a home!
Veterans United made something very stressful, so easy for us. Everything was organized and questions were answered in such a fast manner! Thank you very much on helping us purchase our first home.
If you are a veteran and you are buying a home this is the best place to make a loan.
My team of Haley Denny and JD Parks at Veterans United made us feel special throughout the whole purchasing process. No stones left unturned and no questions left unanswered. Absolutely impressed and thankful for the services rendered!
I cannot recommend Veterans United and specifically, Mitch and Desi enough, they were amazing to work with and they really went out of their way to make the home buying process as smooth and stress free as possible. Any hiccup was handled immediately and they were extremely thorough in their explanations of what was going on at any given moment. They worked hard to help change my and my families life. I am forever grateful to their work and I hope they know how special what they do is. Thank you Veterans United!!!
