I do realise that completing the mortgage process is a bumpy road but at the end of the day the deal got done. We would recommend Veterans United.
Had overall good experience with Veterans Home Moregage they were knowledgeable & easy to work with, we highly recommend there dedications to making our loan process easy.
Our experience was absolutely fantastic right up until the moment we closed on our home a month ago. Since then, it has proven to be quite difficult to get answers or information in general from anyone. Very disappointed in the lack of customer service we've received since we closed.
Response from Veterans United
Roland, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has helped you gain knowledge on this issue. Thank you again for your service.
Chris Lippmann is very helpful and he works to help you as much as he can. When he asks for forms, send them as soon as you can because that helps him to process your loan faster.
I would recommend VU to some of my other veteran friends when they look for their homes in the future.
Plan for slight delays and about a 30-60 day find house to closing day. Don't be afraid to reach out, someone always answers as promptly as possible. Be straight forward and honest about what you want, what you need, and deal breakers and you will find your forever home.
Christie Thomason was superb in providing support throughout the process. If it wasn’t for her I would have opted out and gotten a loan elsewhere.
I couldn’t have asked for a better loan officer. Danny took the time to explain each step and answered all of our questions, even when they were asked 3 or 4 times. Our loan had a couple of unexpected turns and some complications, but Danny went above and beyond to work with us and advocate on our behalf to get our loan closed with as little frustration as possible for us. I will be recommending Veterans United and Danny Davis for any of my friends looking to buy or refinance with a VA loan.
THIS TEAM WAS WONDERFUL, I HOPE ALL VETERANS AND SPOUSES WORK WITH YOUR COMPANY.BEING A ELDERLY SPOUSE THE TEAM WENT ABOVE AND BEYOND TO GET MY VA LOAN . GOD BLESS ALL MARGARET SMITH
Thank you!
I highly recommend The Veterans United Team to help with all you concerns and needs. They are always available and quickly return calls. It was a pleasure working with them and made what could have been a stressful experience very easy.
Hannah was the best and I would highly recommend. Very professional.
I just want to take the chance to thank the whole team very much for their excellent help and to let them know that they just made me a very happy person.
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My realtor commented several times of the exceptional timeliness, communication and professionalism of the VU staff. I felt they had a seamless relationship in their dealings. It was quite easy.
We chose Veterans United because of the ease of the preapproval process after a bad experience with another lender’s process. The actual loan approval process was equally as easy and quick (30 day closing period). The loan officer and coordinator we always available to answer questions.
