Jeff and his team were great to work with. Yes, buying a house can be stressful- especially the week leading up to closing, but Veterans United was pretty open about things that were going on. I realize it isn't a perfect process and hiccups will happen. Even thought my realtor was rather upset with things going on, the team still talked me through things to make sure everyone was on the same page, and that we were making forward progression.
One of the things that made this easier was how easy it was to upload my information for my mortgage. Banking information? A couple clicks. Paper reviews? A couple clicks. LES uploads? A couple clicks. It was quick, easy, and to the point.
I wish the people that built your website could run some of the Navy websites I am forced to endure.
Thanks VU.
I will reccomend my fellow troops to go threw veterans United! Thank you for everything and the home is AMAZING!!
I will recommend Veterans United to my friends and family for all their home-buying needs. I plan to recommend Cilla by name.
Highly recommended to us & for good reason! We will definitely use them again for any home-buying needs.
Thank you !! Thank you thank you !! Without your guidance support I would have never ever been a homeowner thank you all for being such a great all encompassing company! From credit repair to mortgage to home insurance y’all never missed a beat! Brian called me 2 minutes after closing and was even more excited than me! Proving once again that this company truly cares !!!! Thank you Veterans United, thank you to the whole team behind my mortgage and thank you to Josh from the insurance department!! Y’all were the real MVP’s of making my dream come true!
I wished I'd had this kind of experience with my very 1st house when buying.
These folks knew exactly what they were doing and they did everything above and beyond
I am very satisfied with Veterans United, they will take good care of you.
Veterans United is a great organization that was able to make the changes of buyer a home seem very painless.
I would like to thank the entire loan team with all their help through the process.
Go through Navy Federal Credit Union!!
Response from Veterans United
Alan, we wanted to thank you for this honest survey. This is a valued asset that our team uses to assist further our customer's experience. If you have concerns about your experience with Veterans United, please feel free to reach out to our team to discuss. We thank you for your service and your choice in us for being your home loan lender.
Veterans United made my home buying process easy. I was in two different states during the process, neither of which was the state I was buying in and they worked with me the whole time. Thank you.
