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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,322 reviews
665 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,322 unfiltered reviews

Starting on Page 7852 of 15,045. Return to Page 1

4 out of 5 Stars

Perhaps better supervision of subordinate staff, at times they seemed to lack common sense. Overall good experience though.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

My loan officer Laura was such a great help throughout the whole process! Everything was longer then usual through this COVID 19 that it was a slower process. But I thank Laura and the rest of the staff for working beside us through this ordeal!!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars

Brad was very nice and professional and so were the members of his team!

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4.5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Kasey Mills

Loan Officer: Kasey Mills

NMLS# 1950101

5 out of 5 Stars

The whole experience was smooth, everything was handled so all I had to fo was find my house.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

I absolutely developed a continuing partnership and gained true colleagues with Matt my loan officer and the entire Veterans United Team-- Thank you!10 out of 10 | Premium service was achieved. -Wayne L. Biebel

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

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5 out of 5 Stars
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

4.5 out of 5 Stars

I would recommend Veterans United to anyone. The process was well streamlined and I always felt that I was well taken care of. They really made the home buying process easy!

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Great experience and would definitively recommend to my fellow colleagues. Easy process and the team made my experience a good one.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars

Walked into home with no AC. Had to do immediate repairs. This was a really bad first home buying experience. Make sure to get a good home inspector. Things that they claimed were fixed like reversing the hot and cold lines in the kitchen sink weren't fixed.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Great team that takes care of veterans. They truly live up to the Veterans United" brand.

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

3 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4.5 out of 5 Stars
headshot image of Ryan Ewing

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars

There were times I was stressing and my Loan officer had to calm me down. I'm so happy John was my loan officer.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars

Great Experience!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Tony was outstanding in providing information and routinely followed up to ensure my situation was taken care of. Very appreciative and would highly recommend to others.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

I would recommend Veterans United to any Veteran. They streamlined the process on their end so that I could focus on finding and buying the house I love, which I am currently living in. Not having to worry about as much of the financial burden was a huge help as well. If you want to buy a home, trust Veterans United. They will not steer you wrong.

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

I’ll definitely recommend Veterans United to all my veteran friends.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars

For the most part, the process was pretty smooth and easy. It only took about three weeks to get approved. Then...
I was told by VU that my wife, who is not on the deed or the mortgage, would have to sign a single doc for the State of Florida. She actually had to sign at least fifteen to twenty docs, everything except the note itself. I was not told there would be a three day waiting period after the signing before the payoff checks were mailed to the creditors, which added another few days to the payoffs.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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