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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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379,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 379,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Connie Pierce

Loan Officer: Connie Pierce

NMLS# 2170056

5 out of 5 Stars
Would Recommend

Everything was very smooth in the process!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

I'm very glad everyone worked together with me to assure a rapid closing on the home!

headshot image of Robert Walter

Loan Officer: Robert Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

0.5 out of 5 Stars

Filtering is necessary as this was the most frustrating, stressful home purchase process I've ever had. Phone calls not answered, last minute requirements, total lack of communication every step of the way. The day we signed our closing we discovered (after arriving) we had MORE documents waiting for e signatures, slowing an already angering situation even more. This is after being told we were all done and ready to be finish. Maybe more training is necessary. Will certainly look for another lender if I ever do this again.

Response from Veterans United

Terrence,

Please know we’re here to help if you need anything else or still have questions. You can reach out to me or anyone in Client Advocate anytime. Thank you again for talking with me.
 
Sincerely,
Dave, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Outstanding team

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

5 out of 5 Stars
Chris B. is Through the Roof!

This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend

This is my second time buying a home with Craig Brumfield and team. He is always kind, responsive, and very easy to work with. I will always return to Craig for all my home buying needs! He is amazing!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I have bought 3 homes prior to this purchase. My experience with Veterans United for this last home purchase was the best experience in so many ways. My home buying team with Veterans United kept the process moving forward with constantly updated to do
list and kept me informed as things progressed. The home buying team also assisted with many of the pre and post purchase necessities such as contact information for local utility companies as well as property insurance. The home buying team stayed actively involved in every step of the home buying process. This was easily the smoothest home purchase so far. I can’t thank the Veterans United team enough for all the work they put in during the home purchase process.

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

Everybody was absolutely amazing on the team we had. Everyone was super helpful and quick to respond. As a first time home buyer and veteran the experience could t have been better. It was even cooler that everyone sent me a personal coffee cup which stays with me at the barber shop and is used every Saturday morning for coffee and donuts before the big rush. Thank you to everyone who helped us through this process you were amazing.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

The entire team at Veteran's United Home Loans was first class. Thank you all.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

The team members from veterans United go to the max to get any and all -Robles solved to get you to the end

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

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5 out of 5 Stars
Would Recommend

We would also like to mention the help and hard work that Lee Ann has provided us. She worked very hard to ensure we had everything that we needed throughout the process of getting into the house. We also loved the surprise packages along the way such as the flag mount and welcome mat! Thank to the veterans team!

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

This experience has the potential to be so painful and frustrating. Zach, Megan, Melissa, and Tanajia worked so well together and communicated the same message to me - it made this stressful experience so much better!!

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

More Reviews

See all 379,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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