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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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379,330

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 379,330 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

During the pandemic I began the process of buying a home. To no fault of ours I was listed deceased by the credit bureaus. It took months to have this corrected and during this time I worked with a different mortgage company that obviously didn’t have my best interest at hand. My daughter worked double time to have the bureaus correct my information. She then found Veteran’s United and EVERYTHING turned around! I really can’t stress enough how wonderful OUR TEAM is. With Clayton and Bethany we were viewed as family and they literally walked us through the process hand in hand!!! It literally took 3 days to find out forever home and the process went like a charm. Of course we had bumps in the road and initial closing date pushed back BUT GOD and OUR TEAM came through and showed out!!! To close on our FOREVER HOME and move in was a fairytale in the making! My wife passed January 2020 and I knew she wanted me to be happy. I know and believe this because the home VETERANS UNITED helped me purchase is literally across the street from a house numbered 551. When I met my wife we purchased and lived in our home at 551 East Jackson Street for over 50 years! Did I also mention our first day in our new home a golden butterfly landed on the porch and rested for 5 minutes. My grandfather was able to capture the video and this confirms new beginnings and blessings. Thank you VETERANS UNITED!!!!!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

My family and I couldn't be more greatful and thankful for all the help provided. We appreciate everyone who helped us in any way possible. God bless you all!#U.S Army Strong
# SFC Burgos
# Senior Drill Sergeant

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

All in all exceptional work thanks!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

I definitely recommend Veterans United. They made purchasing our dream home a reality and made it a super easy process. We are thankful we had Veterans United on our side through the whole process.

headshot image of Kris Eubank

Loan Officer: Kris Eubank

NMLS# 2094609

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Working with VU was a great first time home buying experience. The service and attention they provided throughout the entire process was superb. Bravo Zuly to Mystle, Max, and the entire loan team, who deserve massive praise for efficiently processing the loan and making sure the closing date was accomplished.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Veterans United has been excellent to work with from the very beginning to the very end.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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4.5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

I cannot say thank you enough to Veterans United, Marty and his team. Being a disabled Combat Veteran my wife takes care of me and through this process she was overwhelmingly thankful to have the full support our family needed to get our new home. Thank you and Semper Fi

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend
headshot image of Connie Pierce

Loan Officer: Connie Pierce

NMLS# 2170056

5 out of 5 Stars
Would Recommend

Everything was very smooth in the process!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

I'm very glad everyone worked together with me to assure a rapid closing on the home!

headshot image of Robert Walter

Loan Officer: Robert Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

0.5 out of 5 Stars

Filtering is necessary as this was the most frustrating, stressful home purchase process I've ever had. Phone calls not answered, last minute requirements, total lack of communication every step of the way. The day we signed our closing we discovered (after arriving) we had MORE documents waiting for e signatures, slowing an already angering situation even more. This is after being told we were all done and ready to be finish. Maybe more training is necessary. Will certainly look for another lender if I ever do this again.

Response from Veterans United

Terrence,

Please know we’re here to help if you need anything else or still have questions. You can reach out to me or anyone in Client Advocate anytime. Thank you again for talking with me.
 
Sincerely,
Dave, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Outstanding team

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

5 out of 5 Stars
Would Recommend

This is my second time buying a home with Craig Brumfield and team. He is always kind, responsive, and very easy to work with. I will always return to Craig for all my home buying needs! He is amazing!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

I have bought 3 homes prior to this purchase. My experience with Veterans United for this last home purchase was the best experience in so many ways. My home buying team with Veterans United kept the process moving forward with constantly updated to do
list and kept me informed as things progressed. The home buying team also assisted with many of the pre and post purchase necessities such as contact information for local utility companies as well as property insurance. The home buying team stayed actively involved in every step of the home buying process. This was easily the smoothest home purchase so far. I can’t thank the Veterans United team enough for all the work they put in during the home purchase process.

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

Everybody was absolutely amazing on the team we had. Everyone was super helpful and quick to respond. As a first time home buyer and veteran the experience could t have been better. It was even cooler that everyone sent me a personal coffee cup which stays with me at the barber shop and is used every Saturday morning for coffee and donuts before the big rush. Thank you to everyone who helped us through this process you were amazing.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

More Reviews

See all 379,330 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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