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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,411

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,411 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The team I had made it a walk in the park.

headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars
Would Recommend

Very professional with a clean atmosphere.

headshot image of Christopher P. Solomon

Loan Officer: Christopher P. Solomon

NMLS# 796629

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Hard working team. Very attentive.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Very much so. Outstanding team and service !!!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

VU made the home buying process so smooth for a first time home buyer. They knew everything about VA loans and made my wife and I very comfortable with the whole process.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

This experience was by far the best I have ever had when purchasing a home! I cannot say enough great things about this company and it’s amazing employees!

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

2 out of 5 Stars

I had a great experience with them until I refinanced my load and was never told that my loan was going to given to a 3rd party company. Then money was taken out of my account was a final payment and then veterans united claim they never took the money even though I have the recept from them with the confirmation number.

Response from Veterans United

Korleia, transferring the servicing of a loan is common, but we're still here to assist you with any issues that arise. Please contact our Client Advocate team directly for assistance resolving any servicing concerns.

5 out of 5 Stars
Would Recommend

Great team to work with!! Thanks Cal!

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend
headshot image of David Munns

Loan Officer: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

3.5 out of 5 Stars
Would Recommend
headshot image of Erin Craig

Loan Officer: Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

As always, Krystal Palmer-Robb has provided us outstanding service and opportunity! We are so grateful to have crossed paths with her in our journey to find and finance our forever home. She is highly professional and has maintained our best interests throughout this journey. Thank you, Krystal and VU for all that you do! Merry Christmas and Happy New Year!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

1.5 out of 5 Stars

I didn't recieve any responses to questions I submitted. Loan calculations were incorrect.

Response from Veterans United

Thank you for your feedback Eric. We appreciate you contacting our Client Advocate team with your concerns during your loan approval. Your Client Advocate remains available if needed.

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

1.5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Aaron and his team was very professional and knowledgeable with the house process. This was my 1st time buying a house and the team walked me thru the whole process

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
Photo submission from David P.

Between Travis Ward, Julie, Morgan and my realtor Paulette. this was absolutely the easiest thing I have ever purchased. thank you to every one who made this home purchase super easy.
David Peterson

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

0.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Jessica and her team was upmost professional. They answered my questions in a timely, efficient manner.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend
headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

The UI for the website and app we're clean and easy to use.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

More Reviews

See all 430,411 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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