Shaun was amazing! He walked us through every step and answered any and all questions we through at him! He was always available and very knowledgeable!! We couldn’t have asked for a more knowledgeable and patient loan specialist!
N/A
Veterans United was awesome to work with . I would recommend them to any veteran looking to be guided through the purchase process
It was easy to get started but became frustrating toward the end. There was a lack of communication at the end. Twice someone told me we needed an extra $4200-4500 Like it was no big deal. The last time was a week before we closed. That’s a lot of money to come up with in a week and there was no explanation for it until I asked and did some digging. Also everyone assumed we knew how everything was supposed to be. No explanation of how things would go or who would be where for closing and whatnot. Lack of communication is very frustrating for me.
Tony is such a dedicated professional. His expertise simplifies everything. On top of his tremendous professional abilities, he is a truly outstanding person. Cannot say enough good things.
Ready to see for yourself?
Experience first-hand why 354,966 homeowners give us a perfect score!
I have to also mention Cassie March and Ryan Alder. Ryan got this whole thing going and his attitude and professionalism matched what I had experienced from Mason. Cassie was there for me with every question or concern I had with every document or “to-do”. She kept me on track and knew my schedule to help make sure everything stayed on track. She also dealt with my realtor when she could because she knew I was unavailable at the time.
Just a great team! Thank you all!
There wasn’t an area to review Adrienne, but she was fantastic. I probably worked with her the most. Big shout out to her!
Ready to see for yourself?
Experience first-hand why 354,966 homeowners give us a perfect score!
Please see above comments.
I would definitely recommend Veterans United and Rick was fabulous. I really appreciate the educational videos that you provide on your website, we learned A LOT from watching them. What may also help would be additional documents that display a flow chart or some type of visual which depicts the entire home loan process and where we were at each step of the way. I recall becoming very anxious when it seemed like closing wasn't going to occur on time and it would have been nice to look at a visual and see how much progress we've made and how close we were to our goal.
