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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,657 reviews
577 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,657 unfiltered reviews

Starting on Page 7971 of 15,022. Return to Page 1

5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars

I really loved my team so much better then the first time I tried to get a home loan. I felt heard and acknowledged. Would recommend the team I had this go around everytime.

headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Photo submission from Ashley B.

Brad, Kat, and Tracy worked very hard to get me closed on my home. They made me feel comfortable and confident buying a home. I would absolutely recommend to a friend!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars

Highly recommend! Other lending agencies do a great job but know that Veterans United will handle this part of your transaction so you can focus on other aspects of your deal. Easy, competent, and great communication!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4 out of 5 Stars

We did have a problem close to the closing. The cash at closing amount changed by approximately $9,000 at closing due to property taxes. After talking with Jonathan he explained that during the draft contracts that we reviewed, the Title insurance company had not included this amount over the entire mortgage process. We also overlooked that significant amount of cash to recoup. It was a bit of a shock as the cash on hand to close amount changed rather significantly. My recommendation is include the property tax amount in the cash to close.
Second, the sheet with all the blocks explaining the cash amounts and how the final mortgage amount is confusing. Money that moves in and out, i.e. the VA funding fee, closing costs paid by the seller, and just the overall form, we had to call Jonathan a couple of times for explanation. My recommendation is create a form by people who are not accountants that can explain all the exchange of money.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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4.5 out of 5 Stars
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars

VU was a good choice for buying our new house. They got us a great VA mortgage with a really low interest rate. Veterans should call them first when getting a new home.

headshot image of Crystal Washington

Loan Officer: Crystal Washington

NMLS# 1588494

4.5 out of 5 Stars

I know that there is a lot of paper work to deal with, more with a VA loan, but I wish that Gina would have been more available for questions that I may have had.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

As an active duty commissioned officer in the armed forces, I can honestly say that Veterans United is an amazing asset for active-duty and veteran members! The ease of document upload is flawless. The team that Veterans United provides is unmatched. Veterans United also provides the flexibility needed for traveling members during PCS season. Highly recommended!

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars

Kelsey Fogle was outstanding to work with. She repeatedly went above and beyond to make sure our closing happened on time and with little issue.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars

Let them walk you through the process. Have your dd 214, last three bank statements, last three pay stubs ready to be sent to them. If you have too much junk store like i did, heed their advice and call a junk hauler before closing day. I never realized how much junk i had until i moved

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

I have recommended this company to everyone that I know. The ease of this transaction was kinda of nerve wracking. It felt almost too smooth to be true. Thank you Veterans United.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

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Experience first-hand why 358,295 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4 out of 5 Stars

Easy process and helpful staff. I highly recommend considering Veterans United for your next home loan.

headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

4 out of 5 Stars
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars

We had an absolutely amazing experience with Veterans United. They took care of us every step of the way. Thank you to Jeremy, Cassie, Cindy, Donna and the rest of the team!!!

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

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