I had a great experience with United home loans
Logan was outstanding and work hard for me to achieve my goal I am very happy with the outcome great job Logan.
Ms.Kaylee was extremely helpful, professional, and brilliant.
Overall I had a great experience with Veterans United. It was a fast and easy process due to the professionalism of Mr. Matt Thill and his whole team. I am extremely satisfied with their work and appreciate their time in helping me with my new home. Thank you!
Second time using Mike and his Team professional as always thanks for all the hard work!!!
Alex was super helpful in every step of the process and so very helpful!
Always kept us up to date on every aspect of our new property. Very professional young man we really enjoyed working with Mike from the get go. He was very informative on any questions or concerns we had obtaining this loan.
Absolutely fantastic. Great communications and timely results.
This re-fi with the Loan Officer was a BIG disappointment. We has ask that our rate be locked several times when it was at a lower and the Loan Officer NEVER did it. We closed at a higher rate than we were quoted and a higher rate than the pre docs were disclosed at. Someone dropped the ball with our loan and we will never work with this company again. Nor will we recommend to anyone we know. And if ask we will not have anything good to say about our experience with your companyI
Response from Veterans United
Rene, we strive to exceed all customer expectations, but there are times we fall short. It appears this may have been one of those times. Our Client Advocate team would like to research your concerns in depth. Please reach out to us with additional details. It is our priority to prevent these mistakes from happening going forward.
I have already passed Joel’s information on to several friends. It was a greasy experience
I have been talking to Terry for 3 years and grew a friendship from a man that I have never met.... we also have a great bond because of our military background there are so many ways to describe the type of great person he is, he has really put me and my family in a great place
Terry and his team made it very easy for a first time buyer to understand the whole process. They were there for me the whole way through the process
