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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,519

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,519 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Tate Unruh

NMLS# 2000032

4 out of 5 Stars
Would Recommend

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend

Thanks again for all the hard work and dedication from everyone at Veterans United.

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Work with a mortgage company that puts you first and that for us was Veterans United!!!

Loan Officer: Kris Carmichael

NMLS# 966989

3 out of 5 Stars

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Excellent team to work with. I would recommend them to friends and family.

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

There was a period of lack of communication during the underwriting process but once the traction started up again, it was smooth sailing from there. Thank you for all your help. I know the different time zone doesn’t make it easy sometimes but I am glad everything worked out.

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to everyone buying a home, the experience has been great!

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

I would strongly recommend using Veterans United.They we're very professional and made the buying experience easy.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend

Can’t ask for a better experience!

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

4 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Would definitely say this company and everyone connected to it will help with all they can.
Will recommend to anyone looking for a home in the military service.

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

Look no further. These folks are #1 in all aspects of mortgage processing. Love these folks. They go way way way beyond your expectations.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Great great great!

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

This was by far the best experience in buying a home I ever had. Thank you.

Loan Officer: Shea Mankin

NMLS# 1455338

0.5 out of 5 Stars

Steer Clear. Work with a broker, not a bank. They only want to mislead and take advantage of veterans, not adequitely inform them of the entire process, each step of the way. Do not trust them just because their name is Veterans United. Work with a local bank that does VA loans.

Response from Veterans United

Hey Mark,

Thank you for sharing with us. I'm really sorry your homebuying experience didn’t quite match expectations. Please know our Client Advocate team continues to be available to you. Should you wish to provide more feedback, you can reach back out to Sarah directly anytime at 1-800-212-5200. The insight you give helps us take proactive steps to improve our loan teams and training managers on the floor.

We wish you the best in your new home and thank you for letting us serve you.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Veterans United never ceases to amaze me. I used them the first time I bought a house and now when I sold my first house and bought my second. They were so friendly and helped me through every step. The entire staff was amazing and I would choose them every time. Definitely recommend.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Best team ever if I could give a higher score I would. Very helpful and friendly. If you're in ohio get this team

Loan Officer: Reed Murray

NMLS# 1630355

4 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

More Reviews

See all 347,519 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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