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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,992 reviews
591 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,992 unfiltered reviews

Starting on Page 8117 of 15,034. Return to Page 1

5 out of 5 Stars

Very smooth process, very responsive teams, great interest rate and the loan was closed very quickly.

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

4 out of 5 Stars
headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Photo submission from Whitney G.

I was able to get the lowest available interest rate with them. More than that, they have a team of incredibly nice, knowledgeable, and helpful people. This was my second time using them and if I buy again, I will use them again and again!

headshot image of Melissa Kunkel

Loan Officer: Melissa Kunkel

NMLS# 1318473

0.5 out of 5 Stars

Not sure what happened between my first experience and second, but the degradation in service level and attention to detail have deteriorated significantly.

Response from Veterans United

James, we are always looking for ways to keep a persistent customer service across the board for all of our veterans. We would like to open the door to our Client Advocate team to discuss your experience further to help us assist future veterans. Information like this can help us accomplish just that. We thank you for your service and thank you for choosing Veterans United.

5 out of 5 Stars

Veterans United got me the house and made the whole process smooth as can be

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

0.5 out of 5 Stars

Will never use VU again

Response from Veterans United

Michael, We would really like to hear from you and gain incite on the experience that made you feel this way. Although we can not change what had happened, learning from your experience would greatly help us with assisting future veterans. Please feel free to contact our Client Advocate team to discuss further if you so choose to do so. Thank you for your service.

5 out of 5 Stars

We have used veterans united twice now, both times we have had Daniel Heggarty and his team and they are fantastic!!!! We also used the credit rebuild program with Korrie Iverson and she is amazing!!!!! Different parts of the company but exceptional service!!!!!! They are so effective and thorough at what they do, we trusted them with everything and got the best deal out of the housing process both times!!! Hopefully have our forever home, but definitely wouldn't hesitate to use again! They're the bomb.com

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Philicia Pringle

Loan Officer: Philicia Pringle

NMLS# 1723160

5 out of 5 Stars

Veterans United is AMAZING! They helped get us into our dream home. It was a smooth and easy process. I would use Veterans United over and over again!

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

4 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

The overall experience and professionalism I received from Veterans United Home Loans was outstanding. The moment I spoke with Veterans United I knew they would get the job done and bring me across the finish line. Not only did they go the extra mile but they understood all my family’s needs and excelled in every part of the loan process.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

The VU staff was always there to help and give advice. They stayed with me through the process.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Veterans United was a good experience for me. I rebuilt my credit and applied. They walked me through everything online and it was virtually stress free. My loan specialist was always willing to explain everything! All my documents were turned in online. I was approved for more than I thought I would and at a good interest rate. Veterans United Home Loans work hard to give you what you deserve.

headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

3.5 out of 5 Stars

Great service. Some communication issues that were professionally handled by the Veterans United team. I would highly recommend this company.

headshot image of Stefan Inman

Loan Officer: Stefan Inman

NMLS# 1588026

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Outstanding customer service. Would recommend to anyone looking for a VA lender.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

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5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Would recommend them to family and friends and will use in the future

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars

Special thanks to Arlem...she was wonderful in getting all documents together and following up on third party documents.
Overall experience with Veterans United was great...unstressful. Travis and Arlem made the whole loan application process easy and stress free.
Would heartily recommend Veterans United and our loan team!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars

Highly recommend VU loans, knowledgeable, caring, professional and help at every step of the way

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Hey guys and ladies i rate veterans United number one in my book they are great people if you are a veteran go with veterans United.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars

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headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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