Veterans United takes a stressful and somewhat painful process, applying for a mortgage, and makes it about veterans taking care of veterans. They treated us like family, and took all the fear and trepidation out of the process. VU matched the very best rate I could find anywhere, and added to that the best customer service I have ever experienced.
Veterans United made our home buying experience such a pleasure. First time ever we went through the process stress free and felt we were truly looked after through every step of the process.
My wife and I would recommend Veterans United fior any type of loan as they are Proffessional Organization that cares about you.
Veterans United provides customer service so well that you will truly feel no question is a dumb question. Loan officers and assistants are always freindly and quick with answers. I highly recommend VU.
VU was there when others said no. Great customer service and follow through the whole way, from start to finish!!
I am very pleased with the whole process. From day one you were given all of the information that was needed to make the best decision to suit your needs. I would highly recommend VU to others.
VU should allow electronic signatures on all their documents
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Ask for every thing at once, unfortunately my experience was not the best, some things did not make sense, I would react and ask questions and unfortunately Chris would not answer, then later I had to call and get involve in situations that they had to resolve. If every party would do there part the closing would of been done when it had to, I had to pay money ($900) because someone dropped the ball. If it would of been my mistake, I would accept it, but for others, excuses serve the people that give them, Not the ones that receive them. Thank god that 15 days after closing I have my House
I would strongly recommend for you guys to go with veterans United if you are planning to use your Va Loan. Veterans United take there your job very serious, Pretty much they make the impossible come true. They're very fast and work extremely well as a team. My loan closed pretty quick. I would strongly recommend veterans United to all my fellow veterans, so please do not consult your Va Loan with another company. Call veterans United and ask to speak with Nate Reves, this guy has all the tools and knowledge to help you with your Va home loan. Great work nate Reves and it was an honor to have you as a loan officer.
My experience with VU was great. I get the impression I am not the exception, everyone could expect the same OUTSTANDING service we received
I was a first time home buyer. Everything is explained to you. If you don't understand something just ask. Everyone that I spoke with on the phone was as helpful as they could be. No matter if it was the operator or the loan specialist and the team. Made buying a home as painless as it could be. Thank you to everyone within this company.
This is my second time using VU for a home purchase. Each time I got great help and had little work on my end.
True professionals! The entire team will work for you until you close!
Luck, fate or fortune brought me in connected with Matt Bretz to complete this loan. There is no comparison to my 1985 loan experience. The significant change in loan laws over time was an eye opening exercise in seemingly redundant forms and detailed personal information requests. Matt was significant in getting through each hurdle. Matt will be the first Loan Officer I call when I refinance. Thanks Matt.
veterans united was just great to work with, and i would work with them a gain.
A very good company and caring team to work with, they go way beyond to help veterans get the homes they want...God Bless you all at VUHL.
I would highly recommend veterans united finance to anyone looking to buy a home o can not express my happiness with everyone involved in helping us with our first home purchase.
Thank you all for a job well done
Overall our experience with VU was outstanding. We don't have any complaints! Thank you to everyone who helped us buy of first home! Jimmy Stranz and Ashley Black are wonderful and should be recognized for this. So, I hope they will be. They're customer service was beyond exceptional and seemed like it wasn't just a job to them. They're both very good at what they do. Please reiterate to them just how much we appreciate all
Their help. Again, thank you all so very much!
Matt and Valerie Tillman