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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,081

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 423,081 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The United Veterans Home Loans is a treasure for any Veteran who wants to own a home. They are who to go to if you want to deal with real professionals who have the interest of Veterans at heart.They basically work to get you the home you want!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

VU helped with making our dream come true by helping us out and truly gathering information... we make enough money to pay our mortgage since I am already paying almost the same amount for our apartment and not understanding why our bank cannot give us even a pre-approval. I really appreciate everything they had done. My husband is overseas and they really made it easy for us even though he is away. Thank you so much once again for your patience and assistance.

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Kath and her team were very professional, friendly and knowledgeable. I can’t say enough good things about this team as they made my refinance really easy. Communication was great. They always were quick to respond. I would highly recommend Veterans United. Especially, after coming from Navy Federal who took 4 months and had poor customer service and communication.Veterans United had my refinance complete in under a month. I wish I had gone through Veterans United first.

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Going with Veterans United was the best decision I could have made to handle a home mortgage

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

This is the most smooth and fastest financing process that I know of. It's so simple to keep track and informed every step of the way. HIGHLY RECOMMENDED!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Veterans United made what we believed to be impossible, possible! We are now home owners! The company is amazing and offers Vets an amazing opportunity to become home owners.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Is a long process but with a good real state agent and personal loan specialist Veterans home loan make everything possible for us thank you.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

0.5 out of 5 Stars

I don’t think they need your business, seems like they have figured this whole thing out and they can help who they feel like helping. The reps I worked with didn’t have the time for me, told me I wasn’t going to get a loan for the house I wanted, which I closed on? Told me I can go to another company and it wouldn’t bother them? Told me everything is fine, we have plenty of time and then missed closing. Also only told me we were going to miss the day before because I kept calling and requesting an update.if I hadn’t called, I’m wondering if anybody would have realized that we missed closing or if this deal would have ever went through?

Response from Veterans United

Hi Timothy. We're very sorry if you did not feel like you received our VIP treatment. Our goal is to be transparent and keep our Veterans in the loop from beginning to end. Please contact our Client Advocate team if this was not the experience you received. We value all feedback and want to ensure all our Veterans receive VIP treatment.

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

I began to work with Brian Bradley, and he methodically began to lay the process out to me. He had such a positive and encouraging attitude, if I had any doubt or apprehension, he took that away. Not once did or the team pressure me, they were very encouraging and helped me along with each step of the process. It was a great experience, I am a man who has overcome many obstacles in my life, for Brian and his team to make this dream a reality has been nothing short of a blessing. I share my gratitude with United Veterans!Sincerely, Rory

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Felicia Solomon was outstanding to work with. She kept me up to date on the entire process and loan closed super quickly. Thankful she made this experience seamless and easy! Would definitely recommend her!

headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

The team as a hole kept me updated on everything that was going on. They helped me from wiring the Ernest money to a Fraudulent Sewers By confirming The correct office to give the money to.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

They are the best and would recommend them to any veteran wanting to purchase a new home

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Love working with Veterans United will not use any other company - My only request please do not sell my loan to Wells Fargo

headshot image of Jonathan Connell

Loan Officer: Jonathan Connell

NMLS# 1483292

0.5 out of 5 Stars

RUN HARD AND FAST!!! These people have to be babysat you are treated like they are doing you a favor. They do not deserve to be working or dealing with America's bravest men and women. I would give a negative 4 stars just no if I had to do it all over again there is no way I would ever consider these people. I'm positive I'd rather be getting shot at in a combat zone than to speak to veterans United again!!!!

Response from Veterans United

Thank you for your honesty Timothy. We'd like to know more about what led you to feel this way. Please contact our Client Advocate team so we can prevent a similar experience from happening to other Veterans.

5 out of 5 Stars
Would Recommend

Cameron worked with me to find a home that I could buy based on my retirement income alone. This saved me the hassle of moving, leasing a home or apartment, finding a job, and then applying for a home loan. Although the home didn't qualify for a Tier 2 V.A. loan, Cameron guided me through an F.H.A. loan with a good interest rate. He was definitely with me every step of the way and I would highly recommend Cameron and Veterans United Home Loans to my fellow veterans.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Working with Veterans United was the best decision we could have made! Our loan officer and transaction coordinator were incredibly helpful, and the entire home-buying process was smooth and, dare I say...EASY!?!?! I recommend every veteran get in contact with Veterans United when considering purchasing a home!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Will is very knowledgeable about loan approval & always keeps you informed & updated on each step of the process.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

More Reviews

See all 423,081 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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