I highly recommend Veterans United! Even with the delay due to the pandemic, the mortgage team made the process go smoothly. Jared gives me a call every time there is an update on the process so I never feel like I’m out of the loop.
We talked twice on the phone other then that a few texts I just felt like it would have been nice to have someone check in more and explain the whole process better for a first time home buyer we will not be using you guys if we buy again just because we felt like things we not really explained to us and we would get texts instead of a phone call to do something on the website
Response from Veterans United
Michael, thank you for your honest feedback on your recent loan. We agree wholeheartedly that communication is vital in the loan process and that it should be established from start to finish. We strive to help bridge that gap and learn to move forward to assist future veterans. If you feel the need to discuss further please reach out to our Client Advocate desk for more assistance. Thank you for your service and thank you for choosing Veterans United.
The whole process was so smooth and easy! Any time I had a question, it was answered in detail. We ultimately closed 2 weeks early! The online tools (file uploads, esigning documents) is robust and reliable. Awesome experience and highly recommend.
Look forward to dealing with the Veteran Home Loans teams.
When I read all the other reviews for Veterans United saying that they made the home buying process easy, I didn't believe it. Now I am a believer, Veterans United made the easiest home buying experiences I have ever had. Not to mentioned, the loan team was nothing short of amazing and even sent us thoughtful gifts on our journey to out new home.
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Smooth process
Working with the Veterans United Home Loans was a Wonderful Experience no matter what Questions you have they Explain every working Part of Your Loan . They are always Patient and have the tools to Help through the whole Process ! I wouldn't go anywhere else if you are a Veteran and Need to Buy a Home
Thank You Smitty & Diana Smith
I would highly recommend Veterans United for anyone looking for a VA loan. They are extremely professional but at the same time make you feel like a family member. I appreciated their honesty throughout the entire process and they made no promises that I would qualify for the loan, but the let me know that they would do everything possible to walk me through the process to get me qualified. I am proud to say that they kept their word and I am in my new home! I appreciated all that they did and would recommend them to anyone.Rick
My home loan officer, Eli Ahn, did an outstanding job! He was very knowledgeable and super helpful in making my military move from NJ to CO run smooth. He is a true professional. I’ll definitely be recommending Veterans United to all of my friends. Thanks Eli and Veterans United!
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Of all the mortgage companies I've researched, Veterans United is by the the best! While deployed, they provided exceptional assistance, were extremely thorough, and are true subject matter experts. I'll definitely be using Veterans United, specifically Dava Turk as my loan specialist for my next new home!
It was amazing to have so many people working to help me get my mortgage.
