My experience with Veterans United was fantastic. I did not know that buying a home could be so painless. I'm so glad that I got to work with Matt Istwan and his team. I was already very happy with my finance rate and then to top it off they offered me a rate buy down for around $1,000.00. My final rate was 2.75 percent. I really felt like Veterans United cared about me as a client and had my best interests at heart. Whenever I called Matt he almost always answered and I think I got his voicemail twice and he called back as soon as possible. I strongly urge all veterans to use Veterans United.
My experience working with my entire Veterans United Home Loan team was completely outstanding! Their professional and prompt responses to my inquiries made my finance journey a positive experience. Thank you to Tim, Tanner, Devin, Jessica and Megan!
Outstanding service. Excellent team.
Great experience and they made the process flow Enjoyed it because of their positive attitude
I'm not sure you could find a better company to cater to your needs. They are excellent, and have my 5 star rating. I am fully satisfied.
Extremely professional, knowledgeable and courteous staff. They went the extra mile to close in our property early and answered every question through purchase to closure in property.
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Please use my previous comments.
Thank you! Your team has done an excellent job taking care of me through out the loan process to include after closing, this excellent service does not happen often and I want to express my up most gratitude for everything. I can not wait to give many referrals to your team and company. I have already had conversations with my coworkers about the great service and smooth dealings with your company. Thank you again and I wish your team the best
Find another company.
Response from Veterans United
Barbara, Thank you for taking the time out of your day to share this feedback. Our Client Advocate team is available to discuss your experience, and seek new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you.
Take the shot and run with it they will set you up for success
If you are thinking of a VA loan, but are hesitant, think again. You can be pre-approved before you go house hunting, lock in a really good rate, with very little as a down payment. Another plus is having a specific loan specialist to guide you along the way.
I would recommend Veterans United to any interested Veterans.
Karol made our experience with Veterans United so smooth and she helped us through every little question. We loved working with her and with veterans United. Buying a home is stressful. Buying a home during a pandemic is not something I ever thought we would be doing but Karol and her team and Veterans United made it an amazing experience. We got a great rate and we had such a smooth home buying process we would absolutely recommend them to all of our military friends.
