Your Veterans United team is there support you every step of the way. Do your homework and have readily accessible all any documentation to give them a clear picture of your financial story. They are friendly, the portal is user friendly and they will go through lengths to make sure you get the best service and loan possible.
I was unaware of this opportunity and this loan officer walked me through every step of the way.
Veterans United was easy to work with and hassle free.
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Was quick and easy, not the best communication at times regarding the loan, was knowledgable about the things going on
Response from Veterans United
Ryan, thank you for allowing us to have some incite on your recent loan experience. We agree that the loan process can be confusing and stressful at times and that communication is vital for all parties involved. Although we can not change what had happened, we will use this survey for our training and informing our loan teams on how communication is key. We thank you for your service and thank you for choosing Veterans United.
Having this as my second home buying experience, I’d say that this process and experience was significantly better than my first and I really appreciate Terry and his team for all their hard work. Look forward to working with you all in the future!
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Experience first-hand why 358,295 homeowners give us a perfect score!
My Loan Specialist was outstanding during the entire process. He always answered my emails or texts quickly - even on the weekend! After having a terrible experience with another lender, my loan specialist more than made up for it with his outstanding customer service and ability to communicate some of the more complicated issues to a first time home buyer! He is a ROCK STAR!
