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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,195 reviews
978 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,195 unfiltered reviews

Starting on Page 8282 of 15,607. Return to Page 1

4.5 out of 5 Stars

For future reference please keep the THDA loans information updated, so there's no misunderstanding.

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Thanks for providing the tools to help us find the home we were looking for and making a year and a half of planning and dreaming a reality.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars

Very competitive rates and great customer service!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

I just want to say thanks so much for the hard work my team of Sydney and Samantha did , always on the job.
If the work ethic displayed by these two women are a example of the other employees at Veterans United, I would without hesitation or reservations recommend VU to any Vet looking to use their VA loan to either purchase or refinance a home.
Overall, a great painless process !

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Sean Riley

Loan Officer: Sean Riley

NMLS# 1519830

5 out of 5 Stars
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars

The process was fast and pleasant, Veterans United has truly found a way to simplify home buying.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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4 out of 5 Stars

For veterans this is the only way to go if you need a mortgage to make a home purchase.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
headshot image of Faren Birthisel

Loan Officer: Faren Birthisel

NMLS# 1939349

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars

as said before in questioned 1, if all VA Home Loan consultants are as good as Matt is. if they are also very friendly, concerned, funny, caring, great character and always follows up with everything including checking in every so often, even years after signing is accomplished. if they can make everyone feel really good about how their process is handled and their concerns. it will be a win for those who are looking for a VA Loan.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

4.5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Ryan Odneal

Loan Officer: Ryan Odneal

NMLS# 1838122

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

1.5 out of 5 Stars

It was a miserable and overly stressful experience. I should have stayed with USAA.

Response from Veterans United

Brady, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available for more information and looking for ways we can improve. Thank you for your service.

3 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

1 out of 5 Stars

You figure it out. See earlier comments.

Response from Veterans United

Gerald, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. Thank you again for your service and for choosing Veterans United.

4 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars

Veterans United is a company powered by professionals. There staff is knowledgeable and eager to assist with any issues and can answer all of your questions. Highly recommended.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

Joy Goudie, our selling agent in NY, was amazing as well!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

My experience with VU was infallible. I Mean top notch. They was extremely helpful throughout the whole process. Everything was done so smoothly. I have beyond 5 star rating for my VU loan team. I thank Dylan with helping with getting the credit score I needed, I Devin for walking me through the process and getting me pre-approved. Also answering any questions I had. I thank Ben for making my first time home buying experience easy. I thank Bethany for getting everything done for me to move forward with buying my new house. She was very helpful and she went above and beyond for me I definitely appreciate all she had done to keep the process running smoothly. Last but not least my guy Daniel sealed the Deal for me on my new home. Daniel was perfect he made sure I was good throughout the home buying process. And he kept me well informed, also got me great rates , and great numbers. I appreciate all you done for me. Again you guys were awesome ??????????????????????????

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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