From beginning to end Veteran’s United we’re outstanding. Rachel Bruce took the cold call from me & I didn’t think getting a mortgage was possible but she walked me thru the application to homeowner every single step of the way. Even into the finally steps I was able to reach out to her & ask questions, I appreciated that. Stephanie Pantaleo was another at VU I heavily relied on through my loan process. I feel like I spoke to her and Rachel more than I did my family during these last 2 months. I just cannot thank them enough or give enough praise for their help and guidance through this process
attentive, quick responses to questions, friendly and very professional people
Best overall! Closing was extremely easy, they came to my office, had everything ready. We finished all paperwork expeditiously and I was back to workin no time. I can't day enough good things about this company and Josh Kaplan!
Dava Turk and Nathaniel Fritz we’re very flexible and helpful working through my extremely busy schedule.
My loan team was excellent and have been completely satisfied with everything they did.
Easy!
Great job Veterans United... you make things easy, from getting approved, to recommending all the services needed to buy a new home.
My loan team was fantastic. They kept me up to date throughout the process, and were very accessible as well. Any time I had a question, I was able to get in touch with someone promptly, and they were very welcoming to questions.
Most of all, they never rushed me, they made sure that I understood every detail of the of the loan process, if I had questions, they had the answers anytime I called. Although it took almost 8 months to fine a property, they never wavered. Thank You.
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The process was simple.
We cannot say enough on how well we were treated and helped every inch of the way!!! We learned a lot when looking for that dream home. We knew absolutely not thing nor what is involved in picking and buying a home. But you have one special smart well professional man name Ben Murphy that we can't say enough about. He had all the patient's in the world plus taught us so much that so many people don't even know. We for sure are spreading the word plus gonna refer people to him for how great he was. In the end it was as if we knew him all our life. That's how great him was. I don't think you could get better than how we were treated and how smooth the whole transaction in buying a new home. Very professional and educational that's for sure...... Thank You So Much For All That You've Done For Us!!! We are extremely HAPPY!!
Buying a house always seemed like a distant dream my husband and I would somehow achieve years from now. When I received a stabilization job in Maryland, we knew we wanted to find a home, but had absolutely no idea where to begin. After a couple confusing calls and feeling uneasy with the people we were being greeted with, we decided to call VA Loans and see if that was the way we should go.Calling VA Loans and meeting Erin on the other line was the start of the smoothest process to being approved for a loan and finding our forever home.From the start, Erin guided my husband and I through the process in such an organized, concise and easy-to- understand manner, we never once doubted the direction we were being taken. From setting us up with a house agent that truly could not have been a better fit, to walking us through the loan process, we knew we were being taken care of.Erin and our house agent worked synergistically together making it possible to close in less than 30 days. We have our forever home because of Erin's insight and expertise.I will send everyone that is looking to buy a home, to Erin! She's the person who can make your dreams a reality!
