Not pleased with the lack of communication during the whole process. My closing documents did not reflect my request for cash to the table and total loan amount. I went through with the signing anyway as I was exhausted trying to get the figures right after many revisions.
Response from Veterans United
David, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the closing process has helped you gain knowledge on this issue.

See above



Our journey with Veterans United was so easy every time they sent something to our to-do list we got right on it I would recommend Veterans United to anyone I really appreciate what they did for me and my family






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It will be stressful. Have patience. Make sure to have all of your questions answered. Your agent is your advocate - he works for YOU. my experience with Veterans United was a positive one. There are forthcoming and friendly. If you don’t understand something, ask.


Veterans United made this process as seamless as possible for me! A big thanks to Becca, Matt and Jenn for helping make my homebuying dream come true!!


My loan officer was the best. She had faith when I didn’t. I’m glad Aimee put up with me and my attitude when I had doubts. She was very knowledgeable and HONEST!!! My husband and I appreciate her very much. I highly recommend her and wish I could do/give her more. Aimee made my experience a lot better. I’m glad I trusted her to get the loan sealed!!!

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Dealing with Veterans United has been a great experience. This is our second time getting a mortgage through them.







