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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,953

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 435,953 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Billy Watkins III

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

4.5 out of 5 Stars
Would Recommend

I highly recommend working with Veterans United. They made the process easy and worked with us around past credit mistakes.

headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Much easier than I thought. Just follow the to do list and things seemed to mine pretty smoothly

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

She is awesome

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

I would tell any veteran that was looking to purchase a home to use the veterans United, they made everything easy and informative. I especially liked the way that the website was set up and it kept me informed with the process that we were in during the entire lending process. It was much more user-friendly than any other company I’ve ever used when purchasing a home. And if I ever do you purchase another home I will definitely be contacting them again for my lending needs.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Yes

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

1.5 out of 5 Stars

I love to have seen a review like this before I went with your company. How you guys have such a high review is beyond me. The only good thing I can say is Ross is a patient man and even tempered but sometimes you need to motivate others to get things accomplished. I shouldn't have done all the work I had to, for that I could have used someone local, next time I will, lesson learned.

Response from Veterans United

We appreciate you taking the time to provide this review Thomas. We thank you for the assistance in providing the necessary information to complete your home loan. Our Client Advocate team will research your file to find ways we could have made the process easier for you. Please feel free to contact us to provide additional feedback if you would like. We appreciate each chance we receive to improve our service for Veterans.

5 out of 5 Stars
Would Recommend

Very smooth process and such an easy app for reviewing and signing documents. Tyler kept in touch the entire way, provided updates in a timely manner, and even reached out after closing. Brad, the agent helping me find a house was also extremely helpful, very organized, and experienced with the VA loan process. So far the best experience buying a house. The bar is raised. Thank you!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Veterans United provided me with a great experience, and really opened my eyes to what happens when buying a home. I didn’t do my research into buying a home before hand, but they helped me out through every step.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4 out of 5 Stars
Would Recommend

Thank you so much for all your help.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

If you are a veteran, even with fair credit, Veterans United will work hard and diligently to get you approved for your dream home. This is fact and it is undisputed. Very good team to work with.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Awesome experience! Every part of our VA loan process was easy and smooth. The Veteran's United portal is an amazing tool for uploading documents. Zach was our loan specialist and couldn't be happier. He was friendly, personable, and thorough :) Absolutely no complaints, flawless service.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

More Reviews

See all 435,953 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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