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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,467

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United will help you every step of the way and will make the whole process painless

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Raw

Loan Officer: Eric Raw

NMLS# 1530285

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Michael and the entire team were great! They immediately answered any questions I had and went above and beyond to make this process smooth. Thank you all for making this happen for my family and me!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Veterans United does really care about veterans

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Thank you veterans united!!!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Appreciate all of the hard work that the entire team offered. I highly recommend Veterans United.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Again, very professional team overall.

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend

Thank you Veterans United for having such wonderful people working for you and for making a very stressful time so much easier. Your easy to use website/document/todo center, and immediate email updates was awesome and having access to all the information both provided by us and from Veterans United easily uploaded and viewable when and if was needed was fantastic. As a side note, the info video's provided were invaluable and helped us understand each step of the loan process. I will be wholeheartedly recommending Bill Musick and Veterans United to anyone and everyone who is looking to buy a new home!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

2.5 out of 5 Stars

As stated in my previous comments, if it were not for the low interest rate I would not have chosen VU. The process was infinitely more complicated than a traditional loan. Promises were made by my loan team that were not followed through with by closing. I was constantly given poor or conflicting information. There didn't seem to be anyone who actually knew anything about the military or how military processes work. When I mentioned to my lawyer that I was going to get a VU loan he cautioned me against it. I should have listened. At the end of the day they DID get me my mortgage (at the 11th hour) but I know this process could have been handled with a higher level of professionalism.

Response from Veterans United

We appreciate your comments John. We're happy you are now in your new home, but do apologize for any issues you had during the approval process. VA backed loans do require a bit more documentation than a conventional loan, but the reward is typically worth the extra steps for most Veterans. Our Client Advocate team is available to discuss any concerns or issues you had with your home purchase.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans offers the most organized, concise and beneficial opportunities available specifically for veterans young and old. My Team of experts represented this company better than any team I've dealt with during my four times home buying experiences. Tyler Slater, my Loan Specialist was so perfect for what I needed, educated me to the process, conveyed with clarity our plan of action, articulated exactly what he needed from and when. His plan, delivery and confidence were so solid that I immediately got happy and smiled throughout the purchase. Tyler suggested my Real Estate Agent, Hanna Jones, the most brilliant, tenacious Real Estate Agent I've ever known. She is my fourth agent and the only one that made the process a real pleasure. I enjoyed every interaction with my team. They will be my recommendations for every Veteran I meet. Tyler and Hanna are just that good! Their synergy will help any Veteran who is willing to listen, follow, believe and achieve. My Team is "2nd To None"!!! May God bless them and all that they love. I nominate them as the "Veterans United Training Team for all others. They are the epitome of what all teams should be. Thank you Tyler, Hanna and Veterans United for making my dream house my living reality. I am enjoying my house that seemed so out of reach. My Team knew my home was attainable after day 3 and made me a hard working believer to get it Done!!!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Jessica Messing I believe to be the very best at the job she does and the service she has provided to the Veterans. I will definitely tell every one I come in contact to give her a call in the future!! This was by far the most fun I have ever had buying a house and the next one I buy she will be my go to. Amazing person and amazing experience!!!!

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Coming into the process I had only heard horror stories about the VA loan, but Jerry and his team made this process so seamless. They made it quick, easy and were very informative through the entire process. In addition, Veterans United's website provided a wealth of information on anything and everything you could have a questions about through your home buying process. I would highly recommend Veterans United Home Loans to anyone veteran interested in purchasing a home!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Buying a home can be a daunting experience, but with Veterans United, that task becomes so much less intimidating. From my experience, you simply can’t go wrong with them. My VU loan team made the process fast, pleasant and extremely easy. Thanks again!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4.5 out of 5 Stars
Would Recommend

As my wife said, our loan specialist Hayden is a rock star. He was on top of everything. Fantastic communication and had an answer for all our questions. He had us do most of the work up front so when we received out prequalification letter he was very sure we would have no problems getting through underwriting. Thanks for everything.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

More Reviews

See all 430,467 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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