Website was very easy to navigate, everything was updated quickly, and easy to upload by just taking a photo. Made our first home buying experience very easy.
The closing team and the appraising teams need a little customer service training.
Response from Veterans United
Rajat, thank you for taking the time to share your valuable feedback. We appreciate the opportunity to research your experience further and learn more about the ways we might improve for the next customer. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
We were very impressed and would definitely recommend Ms. Lenni Oh to all our Veteran friends and family! She went above and beyond in answering all of our questions and made the entire loan process STRESS-FREE. We’re very grateful to Ms. Oh for all her assistance and patience.
Good company but you have to keep on them because they wait for the last second for things.
What started off as a request for information resulted in the purchase of our first home!. We will be forever grateful to our team at Veterans United and our realtor for their amazing and professional work ethics. We had a slight hiccup along the way and had honestly lost hope for a bit. We we’re pretty worried because we have a newborn and had given up our rental home but everyone went into overdrive to get us into our home by Christmas. Best Christmas gift ever! Thank you Kevin, Tim, Sally, and everyone who played a part in the purchase of our first home!
I highly recommend Veterans United for your home!
Very positive group to work with. I was struggling with the relator on my end and they gave me the strength to keep going. They were ready and willing to answer any and all of my questions. Their advice and suggestions were personal to my needs and I truly couldn't have done it without them. Thank You!
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They are the best... Never had a better experience re-financing our home. You never have to wonder what's going on with your loan they keep you up to speed with everything..
I specially thank Mr Fritz for his hard work to help all the veterans through their homes purchase.
Easy and stress free
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Experience first-hand why 383,882 homeowners give us a perfect score!
everything went very well with Kevin, despite all the hurdles we had to jump thru.
To the Veterans United Team especially my Loan Specialist Ms Kelly Tolster. Thank You!! My dream of becoming a home owner is finally a reality and I am very appreciative.
Very responsive, quick closing date, no issues!!
You came to the right place. They make our dream come true and they can make it happen for you as well.
