I feel veteran united home loans is great I recommend them to anyone and everyone that I speak to they are wonderful and helpful and really supportive of everything that I went through and I am so grateful to veteran home loans and their staff.
The interest rate I was provided is way to high compared to what other lenders are offering. I would have went another direction if I hadn't already gotten in so deep in the process of buying. Switching lenders is not something I could have done, but would have.I'm spending way to much based on the current market conditions.My loan coordinator was not helpful toward the end of closing. She kept asking for irrelevant documentation and seemed to think I was lying about something, she seemed to want to hold up the closing of the loan. I hate when people act like they are doing the customer a favor when the customer is the one paying for a service. NEWSFLASH your not doing the customer a favor by giving them the loan, they are PAYING A LOT OF MONEY FOR A SERVICE AND PRODUCT, your company is making a ridiculous amount of money from customers, otherwise you wouldn't be in business.
Thanks for getting us in our new home!
Highly recommend working with Veterans United!
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Outstanding service and great experience!
This is my third transaction with Veteran United and Donald Weber over the last seven years. Always a pleasure. Competent, reliable and personable.
I give them 5 star rating they really took care of me and answered many email /questions!
I went through the homebuying process not having a clue but going through ea step I Learned a lot thanx to them & especially Tonya Dawson! Strongly recommend to all veterans!
At the very end it was extremely stressful. Had to wait til the last minute for a closing time.
Response from Veterans United
John, we thank you for taking the time to allow us some incite into your recent experience with Veterans United. We would like to learn more if you choose to share more information. We understand that the loan process can be at times stressful. With the information, we can assist future veterans in their home buying experience with little stress. Thank you again for your service.
Due to Covid we didn’t get the first time buyers experience but Tony made it as best it could be.
VU made what could be a bewildering process into a smooth, clear and pleasurable
experience.
Billy was awesome. He answered the phone every time I called. Problem was I had to call. Lack of communication from other people was not very good.
