Josh Shultz and Jim and all the other people that helped in our process are top notch. They know what they are doing. I highly recommend them for your home buying process.
i would recommend them to anyone veteran or not..great team and very knowledgeable. they will stick with you til the end.
To those vets who are going to be buying a home. You want these guys in your corner. They we're very involved and looked out for my wife and I through the whole process. Any questions and concerns were addressed promptly. They made it possible for our dream House to become our forever home. Thanks Johnna and Subah.
Jared and Kim were at the top of their game! They made my first home buying experience practically seamless!
Look no further! I’ve used Veterans United twice and each time was a pleasure! They work so quickly and efficiently and keep you informed every step of the way!
Great interest rate, poor communication and transparency of cost and information. I would advise my team to ensure that all changes that involve $1700+ dollars to the buyer be disclosed at least 24 hours before closing. Information regarding the funding of the refinanced loans was not clear and cases multiple changes in payment. This experience was a headache to say the least
Response from Veterans United
We appreciate your comments Bruce. We understand refinancing can be a confusing process, and we strive to provide the most accurate information available. Please contact our Client Advocate team if you feel there are still any unresolved issues or anything we can help to resolve.
We have had the best customer service experience-and I am not just talking about home buying. When we make purchases these days, some big and some small, we sometimes feel like people are in such a big hurry to make that sale. I really felt like they people at VU don't just work here because they need a job, but because they sincerely want to help people find what they are looking for. We could not have asked for better service!
Do not go with Tiffany Ramirez Parado. I hear great things about veterans United we were actually recommend by my sister who loved her experience. We were just unfortunate I think to have a really bad, unprofessional, and very sneaky loan officer.
Response from Veterans United
Thank you for your comments Abel. Our Client Advocate team would like to know more about what caused you to feel this way. Please reach out if you are able to provide details or examples of your experience.
Very pleased with the professionalism, expertise, and thoughtfulness of Josh Capron. Josh made the process of purchasing a home go exceptionally smooth and kept me informed every step of the way.
I had a great experience with Veterans United. My loan specialist (Brandon Brown) was really on top of everything from day one. I can’t hardly believe how fast we closed on the property.
