As you know buying a home can be very stressful, but our experience with Veterans United was amazing!!! They were very professional and engaging throughout the entire process!!! One thing that we loved about them were the open lines of communication and their honesty about the home buying process. All of our questions were answered thoroughly and promptly. Our team members were courteous and they understood the importance of our needs throughout the process. Because of their effectiveness, our stress was alleviated. We would recommend them ten times over to anyone. Our Loan Specialist Jimmy Stranz was awesome, he work very effectively and efficiently and made us feel very comfortable with securing the loan with Veteran United. We call him the "Quarterback". Ashley Stratman is an amazing Transaction Coordinator, she made sure all documents were in place and advocated for us until the day of closing!! We call her, "The Best Wide Receiver ever!" She ran with her responsibility!! Overall we were very pleased with the process and we are now enjoying our beautiful home, thanks to Veterans United!! We are proud to be a apart of the Veterans United family!!!
The process was quick and easy. My advice is to utilize all of the resources that VU offers. They give step by step instructions and explanations about the process in all of their videos. I did just that and closed on my home in 30 Days. Come prepared.
Veterans United would be my first choice! It should be yours too. The most responsive, caring team. They provide the customer service as if they were the homebuyer.
Veterans United Home Loans provides exceptional service. From my initial contact with my loan officer to the closing day, I knew Ryan was on top of things and was looking out for my best interest. Ryan has a personality that is so personable considering our only contact is via phone. He made it easy to communicate my concerns, fears and needs. I expressed exactly what I wanted -- and that I will not settle for anything less. Ryan was extremely patient and I did not feel rushed. Ryan was a blessing to me throughout the process; I am extremely grateful to have had him as my loan officer. I would recommend him as a mentor to others in the field.
My whole team was absolutely wonderful to work with! Lacy was there whenever I needed anything. Great TEAM!
Veterans United look out for veterans and know the ins and outs of relocating and buying and selling homes and offering competitive home loans. All our fears and concerns were handled in a way that made us feel safe and secure. We wholeheartedly recommend Veterans United and are deeply thankful for them in this cross country move.
You guys are the best company to be used for first time homebuyers, some of my colleagues recommended me to work with you and I don’t regret my decision.
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Adam and Nicole dome a fantastic job keeping me up to date and informed. I hope to deal with them on my next home purchase.
I had an excellent experience with Veterans United and would 100% use them again! They helped make buying a home for the first time a great experience :)
Oh my gosh!! I loved my loan team. They put up with my constant need for communication and were so polite and informative the whole process. I’ll be back when I purchase another home!! Thank you Tim, And Mary for making this dream a reality!!
We used Veterans United again for our second home and again, the process was extremely smooth. We purchased our home from a builder that has had bad experiences with VA loans in the past and commented what a great experience it was working with Veterans United. If we ever move again, we will definitely be contacting John and his team again!
