The people I worked with at veteran United done the best job that anyone could ask for. They made buying a home easy and fast.
Worst thing I have ever encountered. Getting the mortgage was simple. Navigating the website for making a payment. Impossible. Never again.
Response from Veterans United
Hello Samuel, we are sorry to learn that you encountered a challenge while attempting to pay your mortgage online. Thank you for letting us know. We are available to assist you and will do our best to guide you through the process on the website. Feel free to contact our team for direct support at any time.
I wouldn't hesitate to recommended Matt Ponder and his team at Veterans United to guide you through your loan process!
Thank you for all of your help.
I would definitely recommend veterans united
If you don’t promote Joe Hooker, that’s the terrible decision and mistake that your company would make. He’s knowledgeable and the greatest loan officer I’ve ever worked with in my life time so far.
You won’t be sorry unless choose to go with another company. VU is by far the best company I have dealt with. My credit union lost me a house deal because they were so slow. After I found a new house they gave me a higher interest rate and mortgage insurance. VU moved my refi through very fast with no delays or problems.
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Mallory is a 10 rating as well
Response from Veterans United
Hi Michael, thank you for the positive encouragement and for sharing your review with us. We appreciate your business.
Outstanding Staff and always made us feel welcome.
We refinanced our home to get a lower rate and VU made it so simple for us. I've never had an experience in a refi that was so smooth and stress free. I would not hesitate to use them again in the future.
My Rep Steph, she was very patient and responsive in working with me.I had lots of questions in which she was able to provide the answer to. I had more question and Steph was still able to address them all. I felt that my Rep was very knowledgeable and I would recommend this organization.By the way I did my research and sort out this organization - I called them event though I had lots of mail offers to"help veteran"s with this process. So, do your homework and dont get scammed by a "some" comapny calling you. Go online and do your research. Check out the Veterans recommendation percentage rates. You will be glad you took the time. Remember, this your life,your money and your benefits - You earned it as a Veteran, and let know one stand in the way of this.
