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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,310

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 440,310 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Jerry and his team we're awesome to work with.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Use VU. You will not regret it. Awesome to work with.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Excellent team to work with highly recommended

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Veterans United is THE way to go if you're eligible for VA home loan benefits. My loan team was amazingly kind, informed, and quick to answer all of my questions, no matter how "silly". The home buying process was so easy with Veterans United. 10/10 would recommend!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

2.5 out of 5 Stars

The rates are great but the process is stressful with loan officers that don’t communicate.

Response from Veterans United

Derrick, we're sorry for any stress caused on our part during your recent refinance. We know how important it is to be available for our Veterans during this time, and timely communication is something we consistently strive for. We appreciate your feedback and hope you enjoy the benefits of your refinance.

5 out of 5 Stars
Would Recommend

This is our second home with VU. they're always so easy to work with get things done quickly!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3 out of 5 Stars
Would Recommend

2 of the 4 people that I dealt with on a regular basis had very poor response times, if they responded at all. It’s a stressful process and not being able to have questions answered in a reasonable time frame was frustrating.

Response from Veterans United

Bret, communication is the highest priority when working toward a home purchase, and we're sorry we did not provide the level of service we strive for. We're glad to know the rest of your team was able to rise to the occasion. Please do not hesitate to contact our Client Advocate if any concerns arise.

5 out of 5 Stars
Would Recommend

Veterans United is by far the top VA home buying service hands down. It's a one stop shop for the house of your dreams. Every service is offered under one roof making the home buying process quick and easy so you can focus on enjoy life.

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

I would use Veterans United again for my next home purchase! They are rockstars !

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Fellow vets, this company will make every step of your VA loan understandable. They give you the answers to your questions online, on the phone, via email and also on text message. Their level of professionalism and attentiveness is beyond outstanding. Lance and Ryan were our heroes in our home buying journey! We chose the best VA home loan folks and you should too!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

3.5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

There’s a reason I decided to use Veterans United once again. Very professional team; excellent service.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

4 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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5 out of 5 Stars
Would Recommend

The TEAM at Veterans United did a GREAT JOB for my Family and I! We have NO complaints and we had NO setbacks! The process was smooth and we did everything that we was told to do. VU definitely make dreams come true!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

All the members on my team were amazing thanks for all the hard work.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

3.5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of David Munns

Loan Officer: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Joseph Ferling

Loan Officer: Joseph Ferling

NMLS# 1034655

More Reviews

See all 440,310 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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