Since the beginning of the process everything was laid out perfectly. From getting a realtor that works with Veterans United, to the process of submitting all the information needed to get to the closing date. We had a great experience with everyone involved and all communication was excellent. We never felt lost or like we couldnt ask a question if we had one. Everyone was helping and working towards our closing date goal. Amazing team for sure. Thank you all very much for your hard work.
As a Marine with two tour of combat and a Police Officer on the street I can say my its hard to trust people you meet so randomly. Despite my wariness of trusting people to have the best intentions for my needs, I can say that from the first day speaking with Cam my loan officer he broke down that wall. As a former Military member himself Cam made sure I was taken car of. The Veterans United understand the life a military member and are sure to show appreciation for that sacrifice by providing extraordinary customer service. With no catches loop holes or gimmicks in between, I can honestly say my team at Veterans United had my back. So happy that programs and people like this who still take care of the us!
Veteran united will prepare u to buy a home and guide you all the way to the finish line.
Veterans United is unparalleled in their customer service.
Picked VU due to a Nerdwallet recommendation. Overall I've been disappointed. Wish I would have farmed around more to find a better customer service experience.
Response from Veterans United
Wesley, we appreciate your feedback and would like to hear more about what led you to feel this way. Please reach out to our Client Advocate team to share more about your experience.
The realtors and the title officer both commented on how everyone at Veterans United did a great job - and always do! Thank you again and I will recommend you to any Vet I know who wants to buy a home.
Veterans United is definitely worth using. If I ever decide to buy a new home again, I will for sure be using them again. The whole team is amazing! Thank you so much!
I never thought buying a home could be so easy. The whole process was almost effortless.
You’d be stupid not to use Veterans United.
Having gone through the home buying process several times before, this was by far the best experience I’ve had. Not only would I use them again, I have recommended them to several family members. Veterans United has set a new standard for the rest to follow.
I have been messaging former soldiers of mine and telling them about Veterans United. If you are buying a home there is not a better company to go through. If you are buying in Tennessee you might get to work with Andrea Rice and Kristin Loiselle. They would be considered the dream team of home loans. There were times that I forgot that I was buying a home because they made it so easy. They work as a team and they make things happen. There was times I would email one of them after their business hours and I would get a call or email back almost instantly. Veterans United makes the whole experience very easy.
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My loan approval took over 3 months because of accounting issues and being self employed. Although I was ready to give up on the process, both Brian and Joshua at Veterans United were constantly in contact and did everything in their power to make the loan move forward. They kept my morale up and never gave up on me or my loan. Now my son and I are enjoying our home and it’s all thanks to our loan officers who never gave up and made it happen!Daniel Murillo
First round was a little bumpy but the second round was very good as far as communication every time I called Jared answered and we were able to close on the house. Thank you
