Brian Poterbin was just awesome in communicating with me throughout the process. I was very fortunate to have him as my assigned specialist. Thank-you Brian for your hard work!
Veterans United made first time home buying as easy and painless as possible.
Rate ended up being higher than it could have been due to lack of communication. When I first started the process rates were in flux and ended up going down during that time. I proceeded with VU under the assumption that I could buy a point to get the rate I wanted. I didn't learn until a few days from closing that the VA wouldn't fund it with the point. If I had known sooner I could have shopped around a bit more. I also had a lower offer in writing that I was told VU would match. Turned out to not be the case.
Terry and his team were awesome. I wish I would have used them my first house. I will be using them again and recommending him to all my veteran brothers and sister.
Absolute pleasure to work with Reed and his team! They stuck with us through their lighthouse program to now servicing the loan. Will 100% recommend!
I have read horror stories from individuals going through the home purchasing process which ended in disappointing results. My experience with Veterans United Home Loan was amazing. I wasn’t stressed out, they were professional and very responsive. As a Veteran that served over 10 years active duty in the world’s greatest Navy I knew from the name this was the company for me. Thank you to Mike and his team for making my dream come true. For any Veteran that is seeking a home loan, Veterans United is the way to go!
I had a great experience with Veterans United. Trish Cole was my loan officer and she was great at explaining the loan process for a new homebuyer like myself. I’m so thankful for their loyalty to me and I felt like I could trust them right away.
It was a very easy process, we liked how everything was online and gave simple clear directions. Veterans United made is easy for first time home buyers and our loan officer was so great with answering every single one of our questions.
Veterans United is truly a a wonderful lender who did everything possible to make my first time home buying experience as simple and painless as possible! The entire process from start to finish was fully explained and I was walked through it step by step.
Billy Jones did an excellent professional job of handling my loan and keeping me informed at all times about purchasing my new loan thru veterans united. I would recommend everyone I know to him.
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Amazing customer service. Every individual on Tommy Purk’s team went above an beyond to help make this process as smooth as it could be. Any issues along the way we’re always solved easily and with little to no effort from myself. Couldn’t have asked for a better experience.
Tommy and his team are excellent!!!
Overall it's great and easy to use but it could be made easier for people like myself. I work in EMS and often have shifts that are multiple days long and I'm not at home often enough for the progressive release of checklist items, it would be more conducive to me to have them all upfront.
