Jeremy Carver was my loan officer. It took over 40 days to close on my house. A few days Before closing we were told $1500.00 would be more then enough to for closing cost. We got the cashiers check and then the day before closing we were informed it would e an additional $1511.03 to close. Just overall not a good experience.
Response from Veterans United
Billy, we're sorry we did not meet your timing expectations on your recent home purchase. Each loan is unique, and we will look into the details of yours to find areas we can improve in. Closing cost estimates are provided throughout the loan approval process, but the final amount owed at closing isn't finalized until after the loan receives final underwriting approval. Our Client Advocate team is available if you would like to discuss your concerns further.
Excellent organization
I used them as a refi and process was very smooth.
I really enjoyed working with Presley Vaughan. She was ALWAYS extremely friendly and professional. I wish only another member of the team was more reliable. We did experience some issue with Sara Price, an example would be forgetting submitting our application to underwriting, not reviewing our paperwork unless I call to follow up, when I speak to her on the phone she is rushing to finish the conversation and hang up. The last day before closing was a complete disaster but we closed anyway, so in the end, we are extremely happy.
I had a great loan team!! Everyone seemed to be committed to getting my loan closed and me getting a new home!! Everyone was easy to work with. Tim was great and worked extremely hard for me. Gavin was great, always available when needed. Thanks ti all of you guys!!
Veterans is a great place to begin your home buying journey.
Great experience overall. Quick, easy, efficient and friendly. I can’t speak highly enough.
Great service all around helped me get approved and Amber was able to work with me and communicate with me everything goin on.
Outstanding service
Very quick to respond and kept us updated as we went through the process.
This process went so smooth and flawlessly..i thought it was a scam...it was just to easy..to slick..that was because of Tyler Salter..guy just know his way through this process ..could navigate his way round any issues he came up against..what in complete and total control through out and always made me feel as though he only had my best interest in mind..I feel fortunate to have had him as my agent.
Very helpful during the process
Great experience. Ted and his team (Crystaline and Michael) were amazing throughout the entire process...and even after!
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Second time using them and very happy.
Amy and Kristin were amazing. I had such a smooth and easy process, I would highly recommend them to anyone!!
Everyone we spoke with at Veterans United was always very helpful. They were very responsive to emails and calls. This was our 3rd time purchasing a home and this experience has been the best. Michelle and Diane was very helpful and we appreciate them making our home buying experience as smooth as possible.
Gabe was wonderfully available to answer my numerous and ignorant, in some cases, questions. He was always pleasant and helpful.
