Veterans United and it's employees made the entire home-buying process painless. I was offered a rate that no other lender was willing to beat, so my purchase was even more affordable. During the prequalification process, the loan officer I worked with ensured I had all my documentation in order so that when I found a home and went under contract, I was able to close without any delays or requests by the underwriter for more documentation. Overall a very great experience.
Would tell friends to use with extreme caution as I will be filing complaints with them and the VA to get their licenses suspended
Response from Veterans United
Thank you for sharing, Shawn. A member of our Client Advocate team will be researching this further to determine how we may improve our service for future clients. If you would like to further share your experience with our team we would value the opportunity to learn more.
VU is is a good company and based on my experience with my agent, you’ll definitely get the best rate and discount that is out there.
See above gripes
Even during these COVID times where communication seems to be lacking and moving while in the military is very difficult Veterans United made everything simple. Throughout the entire process communication was constant and being a first time home buyer their patience is unrivaled. My assigned team were giving me classes daily and teaching me what to look for. They also matched me with a real estate who is still helping with getting my house together after closing. They take care of veterans I highly recommend.
Everyone was kind and helpful. Also very organized.
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Excellent service, excellent people. Keep up the great work you do for all the veterants.
Veterans United provided me with great service in every way from start to finish! Thanks Veterans United.
I was a skeptic at first but they keep in touch and have very good loan officers that are available to answer your questions. It all worked out so very well. Thank you Veterans United for programs such as this. I wish I had know about it years ago.
It won't be painless, which is why you need people you have confidence in.
The Veterans United team was a breath of fresh air to work with. This was our first time buying a house and they walked us through the entire process, now my wife and I are Homeowners. Thanks to Veterans United we have acheived one of our major goals. We would highly recommend Veterans United to our friends and family.
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Recommend 100%
Veterans United cares about veterans and servicing their needs. I would recommend them to my family and friends. Very short and timely process. My wife and I are very pleased with Veterans United. During the process, the whole team did a great job keeping us informed every step of the way. From start to finish, we experienced professionalism and very smooth closing. Thanks, Veterans United for a job well done.
We would highly recommend using Veterans United as this home purchase was the easiest thing we ever did and they made our dreams come true.
