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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

438,560

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend

Veterans United was very helpful in getting all of the tasks completed and also keeping me up to date on tracking all of the necessary tasks.

headshot image of Mikala Simons

Loan Officer: Mikala Simons

NMLS# 1572974

5 out of 5 Stars
Would Recommend

Our Veteran's United team were the best. We couldn't believe it when our cash out re-fi loan loan closed within a little over two weeks after submitting the application. I would recommend Veteran's United to anyone looking to re-fi their VA loan.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

I understand that all experiences can vary but ours has been exceptional. We found Veterans United after searching for a competitor's reviews. Once we started the process the response was very impressive. Our team was able to guide us through the home buying process in a very efficient manner. The time constraint was met and the seller's and the seller's agent were impressed with the whole process.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Outstanding!!! Ask to deal with Julia Ash!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

3.5 out of 5 Stars
Would Recommend

I highly recommend using your nearest vu loan office where reputation is of highest importance to them. The buzz in this area is that if you use local office there are rarely issues on the vu end. When an office is used outside of the area there are often delays. I feel our loan was unnecessarily delayed which resulted in a delayed closing that caused undue stress and hardship. Items that were asked for could have been provided weeks before they were requested. The portal is amazing however for 5 weeks we were in underwriting and according to staff our package wasn't sent until the day before the scheduled closing. We purposely chose 8 weeks for closing to prevent any time issues. There was plenty of time for underwriting.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Now with two homes bought and the second just refinanced, I would definitely recommend Veteran's United.As with anything financial you sometimes hit a snag. I just wait it out and Matt Lucas with his team have always given knowledge to get past the issue or just handle it, share the solution, and move forward. As with anything, do your own research, but I don't think you will find a better group to successfully get through to life's next milestone.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I would totally recommend Veterans United to anyone looking for mortgage. We had purchased a house prior to this and the circumstances of this purchase was nothing less than complicated. The entire staff we worked with were patient and professional and we would love to work with them again if we ever need to.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

I'm really happy with the way Veterans United Home Loans treated me. I am not personally a veteran nor am I affiliated with the military in any way. I expressed that concern to my to-be loan officer and he assured me that they do civilian loans all the time. I felt like they worked together very smoothly as a team. I really enjoyed the myVU setup online. A little notification popped up whenever I needed to upload a document or review something and the organization was really good. Whenever I had a question, I could always call Tasha or call or text Kevin and they took care of me every time. I never had any unanswered questions or concerns. Veterans United came recommended to me by a friend of mine and I'm really glad he pointed me in their direction. Starting this process, I was completely blind and clueless. I sure had no idea what I was doing but they pretty much held my hand every step of the way until I was unlocking the door of my new house.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

4 out of 5 Stars
Would Recommend
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
Would Recommend

I loved working WITH Veterans United, as a first time home-buyer, they never made me feel silly for asking silly questions and were always there to help me with any issue that arrived. When I started to have doubts, they would explain things to me in a way that i could understand. Highly professional and easy to work with, great people!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Matt has been a huge help since the beginning of our home buying journey, through our refinance. He is always prompt with his responses and willing to answer any questions. Thanks Matt!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

I will always speak highly about Veterans Home Loan to other Vets looking for a mortgage co. Our son (stationed in South Korea), can't wait to get back to the states and purchase a home through Veterans Home.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Our process was very smooth. They require numerous documents and you must stay on top of their request. All of their employees were very helpful and very efficient. Highly recommend Veterans United.

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Do not hesitate to begin the process of home buying with Veterans United. Don't wait another minute. The process is so stream-lined and clear, you will feel like you truly had your own personal team walking you through each step. Veterans United simplified the process, recommended a wonderful Real Estate Agent and took the fear out of the biggest financial decision we have made in our lives.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

For a first-time homebuyer, the process was very smooth and transparent. I did not have to worry at all. Veteran’s United Home Loans has you covered from beginning to end; plus they provide you with all the information regarding the cradle to grave of owning a home that helped me significantly understand and appreciate the process. Understanding that the buying experience can be a lengthy process, Veteran’s United was very detailed and responsive. They exceeded my expectations!!!!! Keep up the great work!!!!!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

3.5 out of 5 Stars

To much hassle, especially the underwriting process.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Veterans Homebuyers made the process of financing a home enjoyable and easy. My loan officer is the best. I could not be more happy with their process, attention to detail, and overall professionalism. If you are considering financing a home, look no further than Veterans Homebuyers. It’s the only place veterans should inquire.

headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Veterans United provided the easiest, friendliest and most knowledgeable home buying process I have ever experienced. From the loan officer, real estate agent and all others involved, they were helpful and made this veteran and his family very happy with little stress. Thank you Veterans United.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Thank you all for everything!!

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

More Reviews

See all 438,560 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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