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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,491

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,491 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

The entire process with Veterans United was much smoother than I thought the home buying process would be. The team kept me informed of what was needed and what they were doing. I'm grateful they made our first home purchase happen.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Closing costs seemed a bit high. I'd advise my friends to shop around.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

The veterans home buying team are very supportive throughout the process. They sincerely care and work on your behalf to ensure that your experience is one of joy and success.Very ThankFull & GrateFull for them.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend

Realtor and title company both told me that the Veterans United lending team was one of the easiest VA loan packages they've closed.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

I have two homes and have purchased both through Veterans United. Both times, my experiences have been painless and easy. Buying a home is not easy but with VU it has seemed so much easier!!

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Amber,Scott,Chuck....kudos as well

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

The team I interacted with at Veterans United was second to none. These guys know the VA loan process and worked very hard to help my family buy our new home. Scott and Austin were more than willing to answer questions and go over anything that we did not understand. Working with these guys will make you want to buy another house as soon as you close on the first one. We went from beginning to "clear to close" in 13 days and with every new step we got a phone call to make sure we knew what to do next and what was needed of us. I would recommend Scott Beasley and Austin Burton to any friends or family that would like to use Veterans United for their new home. When it is time to buy again I will call them and feel confident the process will be very smooth.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

4 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Shane's Team (Molly and Robyn) were the 2 people we had most contact with. Everyone was a team player, knew what was going on with our loan, and were incredibly helpful!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
Would Recommend
headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Don't go anywhere else

headshot image of Jaresha Campbell

Loan Officer: Jaresha Campbell

NMLS# 1403205

5 out of 5 Stars
Would Recommend

Great experience for a first-time buyer! They take the rather overwhelming process of buying a home and break it down in a very easily understood fashion, and are there with for you every step of the way.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Jaresha Campbell

Loan Officer: Jaresha Campbell

NMLS# 1403205

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

0.5 out of 5 Stars

Horrible experience will never come back

Response from Veterans United

Austin, thank you for providing this feedback. We understand that stress can be a part of the home buying process. Therefore, we strive to provide outstanding customer service. Feel free to contact us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Veterans United is definitely the way to go. They make the process so easy!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Ryan Bray and Kelly Garcia were extremely helpful and did all process with due diligence.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

3 out of 5 Stars
Would Recommend

Underwriting is a nightmare.

Response from Veterans United

Jacob, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United works diligently to manage the underwriting process, it is necessary that we work together to find success. A Client Advocate is always available to speak with you should you wish to get in touch with us.

4.5 out of 5 Stars

They were nice.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

More Reviews

See all 430,491 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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