We were a little frustrated with how the numbers on our loan documents kept fluctuating with no explanations so we were constantly doing math to ensure they added up, which they didn’t at first. Thankfully our loan officer was amazing and everything got taken care of. I think our biggest frustration was the constant delays of the refinance process. At first it was just 6mos and we were eligible for the IRRRL refi, then there was allegedly another delay bc of a VU policy. Just made no sense. But our loan officer was great even when we were not the most pleasant. No matter who you use, the numbers game will always be frustrating. If you have a great team it’s a lot easier. We were fortunate.
From the beginning with the officers that help me fix credit where it needs to be done all the way through the purchase and closing oh, there were a lot of details and things that I would have never known about but work navigated with the staff of veterans United that I would not have ever been able to do by myself. I greatly thank everybody that started on this journey with me over a year ago till I found the right place. And I was looking into different states 3 to be exact. And each time I was accommodated what's good personnel that spoke to me and broke down all my concerns very accurately. I thank them all greatly once again.
The whole team was always ready to assist and guide me through the process. Everyone was very professional and personable. I highly recommend Veteran’s United!
Excellent customer service. The whole team made us feel like more than just a number. The website was super easy to use, especially when it came to providing documents. Overall awesome experience!
Communication with the buyers is key. Didnt have much communication.
They made refinancing completely painless
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The whole experience was stress less!
The level of professionalism and expediency in completing the loan process was exceptional. There were no problems! I was informed of every step of this journey, and I am eternally grateful.
Appreciate all the time/effort that was put in by the Vet United team...they were fantastic and really worked hard for me, allowing my wife and I to close on-time...hats off and kudos to Mike Mange and team, thanks!!
Our team did a wonderful job
Veterans United came through once again to provide VA mortgage financing, through the good work of Garet Barry and his team!
Brian is very good at what he does. He was very thorough, thoughtful and patient.
Very professional and everything timely !!
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It was great. I suspect much of the "ease" came from working with a superb specialist.
from the moment I made my first call to Veterans united home loans and spoke with George to the end of the process it was amazing. George answered every question I had and was so friendly and kind. He made sure I understood everything. When I called he was always right there for whatever reason.
A fine group of folks who worked hard all the way to the signing of the property.
The best home buying experience one could hope and ask for . Jason and his team are top notch professionals . They kept me informed and communicated with me almost daily .
