Dave and Lisa were outstanding professionals, they both made us feel at ease. This refinancing was made simple by there dedication to make you feel like you were their only customer. They even assisted when they were leaving for the day because of a major blizzard, insuring our transactions were finalized in a very timely manner.
I am very satisfied with my final outcome of refinancing. Interest rate is great!
Good loan company, quality customer service, and even greater people to help one thru the process start to finish.Thank you for the tumblers with the "F" etching as a house warming present.
Overall this experience was by far the best I have ever had. I am a first time home purchaser and I everything was explained clearly! Great people and great rates.
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They are all way nice and lets you know what is going on with you process.
The home buying experience was easier than I expected thanks to Veterans United. I am so thankful for their time in working with me.
Veterans United Home Loans went beyond all expectations in their customer services even when they saw other challenges I was facing that was a life changing event, by making as much of the mortgage process to be less stressful and smooth. The team of Hunter Hukari, Justin Wardell, Jodi and everyone else that was an integral part of the home buying process for our home that we purchased was outstanding in every aspect. In the Navy they would give out a “Bravo Zulu” for achieving a superior level of effort and diligence from the highest levels of leadership, that I would like to honor Veteran’s United Home Loans with a heartfelt “Bravo Zulu” for a job well done!!!!!!!!!!
I have a very sour taste in my mouth from using Veterans United. Maybe you could call it buyer's remorse. I cannot in good faith recommend to any fellow veterans, or anyone who has been asking me about my first home buying experience to work with Veterans United. I hope that they will benefit from my experience.
Response from Veterans United
James, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future. Thank you for your service and thank you for choosing Veterans United.
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